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Lidl UK launches AI wine chatbot to UK customers

Aspect Software has announced a partnership with the UK’s fastest growing retailer, Lidl UK, to deliver a fully automated, AI-powered, Facebook Messenger chatbot, which will help UK customers easily select the best wine for their meal or moment. Lidl’s new chatbot – named Margot –...

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Trust more important than profits

Altify’s Business Performance Benchmark shows customer retention a strategic priority, external recommendations more valued than CEOs.

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Complexity causes digital doubts

Growing adoption of cloud native architecture and multi-cloud services contributes to $2.5 million annual spend per organization on fixing digital performance problems.

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Drowning in digital transformation challenges?

Findings show organisations overwhelmed by mounting technical debt and the number of software applications needed to support changing IT environments.

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Confido partners with Highlight

Confido has partnered with Highlight to deliver a new approach to Managed Services. With...

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Engineering and construction industries embrace digitalisation

Aconex has announced the Global Industry Council (GIC) – unveiled in October –...

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The Tavistock and Portman NHS Trust lays foundations for digital transformation

The Tavistock and Portman NHS Foundation Trust is overhauling its digital operations and...

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NEWS
Digital transformation hype is not reflected by reality

Major pan-European research project highlights the complexities faced by CIOs as they navigate the...

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NEWS
Self-service to outstrip data scientists

Organisations are embracing self-service analytics and business intelligence (BI) to bring...

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Chatbots can pose a serious security threat

Chatbots are quickly becoming the interface of choice for many organisations. In fact, a recent...

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NEWS
Citizens want governments to prioritise personal, relevant experiences

Adobe and WPP’s government and public sector practice have released the results of a...

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NEWS
Digital disruptors do best!

New JDA and RSR survey compares disruptive and non-disruptive retailers, revealing surprising...

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NEWS
Business leaders adapt as Enterprise AI moves beyond experimentation

Artificial Intelligence is in widespread use across enterprises, driving tangible benefits...

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NEWS
Accenture & Oracle take West Midlands Police on a journey to Cloud

West Midlands Police’s Digital transformation project achieves a significant cloud milestone.

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NEWS
Arrow launches virtual classroom initiative

Arrow Electronics is launching Arrow Virtual Classroom in EMEA. Arrow’s Education Business...

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Videos

“Paranoid” Security, AI Risks, and the Future of MSSPs

Martin Jakobsen, Founder and Director of Cybanetix, explains how his team takes a “paranoid” security approach, using AI, automation, and analyst training to proactively detect threats. He discusses why...

Observability investments increase

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating,...

Honeywell and LS Electric at DCW Asia

DCW Asia 2025

MSP Growth, SaaS Protection & Hyperscaler Independence

Alex Walsh, Regional VP of Channel Sales, EMEA North at Keepit, discusses the company’s channel-first strategy, broad SaaS data protection, and how MSPs can differentiate amid consolidation and cyber risks,...

Expert Opinions

Memory is the missing piece for smarter AI agents

By Manvinder Singh, VP of Product Management for AI at Redis.

WAN acceleration: when to romance your data

By Graham Jarvis, Freelance Lead Journalist - Business and Technology, Trudy Darwin Communications

The enterprise GenAI dilemma: build or buy?

By Chris Ackerson, SVP of Product at AlphaSense.

Rising pressure on data centres from AI is redefining cooling and water management requirements

By Jon Healy, Regional Strategic Operations Officer, EMEA, at Salute.

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