NEWS
Two thirds of international business leaders to scrap business transformation strategy

Fujitsu has just launched new research of 750 business leaders and IT decision-makers internationally, which found that the vast majority of businesses are now consigning their business strategies to the dustbin to become more adaptable and more agile.

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NEWS
Employee wellbeing is top priority for firms preparing for long term homeworking

Employee wellbeing is the main concern for 95% of respondents to a new survey conducted by CCA on future working models. Four in 10 firms say homeworking is here to stay and the overwhelming majority put employee wellbeing at the top of their list of concerns.

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NEWS
Business success depends on exceptional customer experience

Global Annual Customer Experience Trends Report 2021 shows customers continue to be more demanding, making it harder for businesses to meet expectations in a post-pandemic world.

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NEWS
Citrix to acquire Wrike

Transaction unites leading workspace delivery platform with best-in-class SaaS work management solution, ushering in new era of employee productivity.

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NEWS
Agility angst?

IDC research, commissioned by ServiceNow, shows a direct correlation between organisational agility...

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NEWS
CIOs need greater cross-team collaboration to drive digital transformation

93% say IT’s ability to maximize value for the business is hindered by challenges, including IT...

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NEWS
Kreston Reeves plans for and delivers future of work with Citrix

Accounting firm leverages digital workspace solutions to enable work from anywhere.

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NEWS
Higher risk of disinformation attacks

Fujitsu expects both businesses and individuals to be targeted, based on issues that impact a wide...

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NEWS
Staff in small companies need employer support less than those in larger firms

According to a recent Kaspersky survey, people who work in companies with fewer than 50 employees,...

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NEWS
60% of organisations claim to have the capabilities for digital transformation success

All sectors have progressed on their digital transformation capabilities with Covid-19 being the...

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NEWS
Report recommends skills actions

Digital transformation accelerated amid a turbulent year, illuminating the need for an upskilled,...

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NEWS
Disjoint between employers and employees when it comes to IT services

The majority of technology executives surveyed acknowledge the growing importance of digital...

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NEWS
Key video surveillance trends for 2021

The events of 2020, combined with technological advances and adoption of cloud and artificial...

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NEWS
AI/Automation fails to make the New Year’s wish list for businesses

Despite media buzz and high board-level interest in these topics, AI/automation and Internet of...

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NEWS
What's next for the future of work?

Nearly half of global businesses (49%) expect the COVID-19 pandemic will have a significant impact...

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Videos

Kiersten Hileman, Available Infrastructure VP of Partner Relations, discusses Project Qestrel, a nationwide fleet of cybersecure, private neocloud edge data centres – the initial phase, to be live by the end...
In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...
Craig Wentworth, Research Director at TechMarketView, discusses the key findings of the company’s new report, “AI data centres and energy responsibility: Who really pays for intelligence at scale?”,...

Expert Opinions

Westcon-Comstor reports sales growth and profitability by focusing on software and services, driving margin expansion and adapting to market trends.
By Terry Storrar, managing director, Leaseweb UK.
By Krish Prasad, Senior Vice President and General Manager, VCF Division, Broadcom.
Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.