Rolls-Royce joins forces with Google Cloud

Rolls-Royce has signed a deal with Google to develop further its intelligent awareness systems which are making existing vessels safer and are essential to making autonomous ships a reality.

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Bias in customer service is a problem, but could Artificial Intelligence and Robots save the day?

It’s National Customer Service Week this week, and one of the key themes being discussed is the use of AI technology and chatbots for serving customers. One big debate for the week is whether chatbots will or will not eliminate any inadvertent bias in how customers are treated.

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Digital Workplace uses Blockchain

Invotra, providers of secure digital communications platforms for enterprises, has launched what it says is the first ever digital workplace that utilises blockchain.

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Stephen Bryant joins DigitalRoute as CTO

DigitalRoute, provider of Data Integration solutions globally, has appointed Stephen Bryant to the position of CTO.

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NIIT Technologies appoints Gautam Samanta as its European Head

NIIT Technologies Limited, a leading global IT solutions organization, has appointed Gautam...

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IT insights from SMBs

Annual survey of SMB and midmarket enterprises highlights growing maturity of those IT...

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Smart devices can save lives and money

Acqueon calls for the adoption of connected pill boxes to help the NHS improve patient care and...

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NEWS
IOT projects on the increase

Vodafone has published its fifth annual IoT Barometer Report  – the leading global survey...

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NEWS
Norsk Tipping puts its trust in Proact to drive digital innovation

Proact is one of three companies awarded a framework agreement for storage solutions...

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SGN relies on CA Technologies

Leading UK gas distribution company enhances protection across its cloud infrastructure with CA...

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75% of organisations willing to pay a premium for enhanced hosting and cloud services

Customers willing to pay an average 30% premium for security, uptime and performance; survey finds...

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Multi-Cloud strategy needed - urgently!

One in four IT organizations in Europe is already operating tiered applications spanning on- and...

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76 percent of European consumers will ditch businesses that don’t meet their customer experience expectations

Increasing consumer power reflected in expectations around communications, data protection and data...

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Digital customer experience takes off

Airline to use advanced Digital Behavioural and Digital Experience Performance Analytics for...

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NEWS
Lack of Cloud expertise damages business revenues

67 per cent of IT pros believe they could be bringing greater innovation to their organisation...

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Videos

DCS talks to AFL at Data Centre World 2024
DCS talks to Transtherm at Data Centre World 2024
Daniel Thorpe, Associate Director, Data Centre Research Lead, JLL, discusses the company’s ‘Data Centres 2024 Global Outlook Report’, which explores how data centers need to be designed, operated and...
DCS talks to Portman Partners at Data Centre World 2024

Expert Opinions

By Charles Courquin, Director, Symatrix.
By Jim Downey, Senior Product Marketing Manager, F5.
Johnny Ellis, EMEA Channel Director, Arctic Wolf, explores the topic of cyber insurance and its likely impact on the channel as both a challenge and opportunity.
By Richard Chart, Chief Scientist and Co-Founder, ScienceLogic.