NEWS

Digital transformation with Azure

IT operations management updates bring new and expanded Azure support, helping tech pros better monitor, manage, and secure hybrid IT infrastructures and applications.

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NEWS

LogMeIn introduces Bold360 Helpdesk

AI-powered solution reduces repetitive, manual IT and HR support efforts to get work done more efficiently.

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NEWS

Extreme Networks unveils ExtremeCloud IQ

Extreme Networks has introduced ExtremeCloud™ IQ, said to be the industry’s first end-to-end cloud management application that leverages machine learning and artificial intelligence to provide enterprises with insights, as well as complete visibility, control, and automation of their entire network.

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Splunk enhances IT Operations solutions

Showcases observability portfolio to unify metrics, traces and logs for cloud-native infrastructure and applications.

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Virtual Instruments becomes Virtana - transforming IT operations

Virtual Instruments has become Virtana, a company focused on providing customers with the industry’s most robust AI-powered hybrid IT infrastructure management platforms for mission-critical workloads. Underscoring this commitment to helping enterprises manage their complex multi-cloud environments, Virtana has introduced CloudWisdom, a SaaS-based cloud cost optimisation and monitoring platform. CloudWisdom helps customers plan, analyse and optimise their cloud workloads, services and...

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NEWS

Synaptek and Zenoss partner to deliver a 'first' in the IT service desk of the future

Synaptek, the intelligent automation specialists, and Zenoss, a leader in Intelligent Application and Service Monitoring,have formed a partnership that’s said to be the first of its kind in the UK IT Operations Management sector.

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International Data Corporation (IDC)has publishd its worldwide information technology (IT) industry...
Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira...
VMware is empowering Centrica in its mission to help customers live sustainably, simply, and...
Service Leadership has announced an expanded partnership with Sea-Level Operations, a leading...
Virtual Instruments has introduced the latest version of VirtualWisdom, sais to be the industry’s...
Move to cloud-based customer experience platform supports collaboration, conversational service and...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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