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Wealth management company Charles Stanley moves service management to the Cloud

Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an...

Navigating the future: Hosted private cloud in financial services

Financial institutions benefit from hosted private cloud solutions, balancing modernisation with...

Hitachi Vantara introduces Lumada Video Insights

Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable...

F5 amplifies AI capabilities to accelerate XOps efficiency

F5 unveils new AI-powered tools to streamline operations and enhance security for cross-functional...

Automating service desk processes

With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service...

Siemens AG and Paessler AG strengthen their partnership in industrial environments

Siemens and Paessler announce that Paessler PRTG monitoring software will be used as the monitoring...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service