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PagerDuty has launched new capabilities and upgrades for the PagerDuty Operations Cloud.
Many UK IT leaders face challenges in ensuring AI compliance, with regulations like GDPR and the EU...
BMC embeds GPT across AI-driven service and operations management portfolio.
The Belgian wind farm developer chose Greenbyte Energy Cloud for data management of their...
Unified platform for ITSM and ITOM to discover, monitor, service, remediate, and optimize IT...
Zscaler expands its footprint in EMEA with a new London headquarters, boosting its growth strategy...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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