Saturday, 26th September 2020
VIDEO

TrueSight: BizOps for Capacity Management

Cerner has applied DevOps principles to their capacity management practice – and call it BizOps. This new BizOps model allows them to better service their internal clients – faster, more accurate recommendations that have built the trusted relationships needed for fast, efficient service.

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VIDEO

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Digitalisation World talks digital transformation with Sam Broadhurst, Fujitsu UK’s Cloud and Manage...
Salling Group A/S (formerly Dansk Supermarked A/S) is Denmark's largest retailer, with a market shar...
DW talks with Rich Kenny, Group IT Director at Techbuyer Europe, focusing on some recent findings of...
DW talks with Martin Hodgson, Head of UK and Ireland – Paessler AG, about the challenges IT admins f...
Cerner has applied DevOps principles to their capacity management practice – and call it BizOps. Thi...
Learn how the University of Kansas Health Systems transformed their ITSM to Cognitive Service manage...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more