Digitalisation World

TrueSight: BizOps for Capacity Management

Published in IT Management + Service

Cerner has applied DevOps principles to their capacity management practice – and call it BizOps. This new BizOps model allows them to better service their internal clients – faster, more accurate recommendations that have built the trusted relationships needed for fast, efficient service.

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Stephane Zantain on Customer Engagement

Published in Digital Business Internet of Things IT Management + Service

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Hyperconvergence and the edge

Phil Alsop, Editor of Digitalisation World asks Aad Dekkers, Scale Computing how hyperconverges are...

DEI matters more than ever - in the IT industry and beyond

Liz Blackman, Chief Marketing Officer at Avantra, discusses the continuing importance of DEI,...

A closer look at Third Party Maintenance in the data centre (Part 1)

Curvature has just been appointed as an Intel Data Centre Solutions Premier Support Partner....

Shedding light on your data centre

Less than 1% of IT companies have a complete view of their data centers.

Delivering sustainable decommissioning and circular economy outcomes

Rob Bolton, CEO at n2s Bioscope, explains how n2s has formed a new three-year partnership with NTT...

Digitalisation World talks to Keysource about the launch of Keysource Artificial Intelligence (KAI)

DW/DCS talks to Richard Clifford, Head of Innovation at Keysource, about the launch of a new...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service

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