Thursday, 15th April 2021
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VIDEO

TrueSight: BizOps for Capacity Management

Cerner has applied DevOps principles to their capacity management practice – and call it BizOps. This new BizOps model allows them to better service their internal clients – faster, more accurate recommendations that have built the trusted relationships needed for fast, efficient service.

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VIDEO

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Digitalisation World talks Virtual Desktop Infrastructure (VDI) and, in particular, the importance o...
William Hill shares how AI and machine learning play a massive role in self-healing and the transfor...
DW talks to Jon Cairns, Nexthink’s VP of Technical Services, focusing on the workplace changes broug...
See how you can easily keep your cloud and on premises IT costs under control.
Digitalisation World talks digital transformation with Sam Broadhurst, Fujitsu UK’s Cloud and Manage...
Learn how AIOps will help US Bank increase automation across the tool chain by analyzing large, moni...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more