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IT Management + Service

NEWS

The dual disconnect: addressing AI maturity gaps in enterprises

JumpCloud's latest report sheds light on the disparity between perceived and actual AI readiness among enterprises.

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NEWS

Dynatrace expands AI observability with AWS integrations

Dynatrace surpasses $1 billion in AWS Marketplace sales, enhancing AI observability and cloud operations through AWS collaborations and agentic AI advancements.

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The security implications of AI skills in organisations

AI skills provide operational benefits but introduce new risks, particularly in security-intensive environments like SOCs and MSSPs.

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AI in 2026: ensuring safe and accountable use

In advance of Safer Internet Day, Sean Tilley, Senior Sales Director EMEA at 11:11 Systems, found that as AI becomes increasingly central in our lives, responsible use is fundamental to trust, resilience, and long-term value.

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SonicWall's 2026 Partner Awards showcase UK and EMEA leadership

The 2026 SonicWall Partner Awards highlight the achievements of partners and distributors across the UK and EMEA regions.

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Veeam Software welcomes Piero Gallucci as Regional VP for UK & Ireland

Veeam Software appoints Piero Gallucci as Regional VP for UK and Ireland, aiming to strengthen its leadership in data resilience.

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Fujitsu adopts Celonis process intelligence

Celonis and Fujitsu use process intelligence to support business operations, with reported cost and...

UK CFOs show increased confidence in AI investment

A growing number of UK CFOs embrace AI's potential, with investments in digital technology...

Radisson Hotel Group relies on Freshworks

The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital...

Bank of England invests £7.5 Million in IT hardware amid digital transformation

The Bank of England's investment in IT hardware reflects an evolving digital strategy addressing...

Cisco data centre goes anywhere your data is

Application innovation is at the heart of the digital economy. A new era of apps is redefining what...

Remote end user support and management now not so remote

Release extends discovery, inventory and configuration capabilities for local and remote PCs,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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