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IT Management + Service

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Acceleration and accountability: navigating the new age of AI investments

Emerge research finds that AI investments are now under stricter timelines, compelling leaders to deliver substantial returns rapidly as organisational expectations escalate.

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Navigating the challenges of AI: global report highlights systemic risks and governance gaps

The International AI Safety Report advocates for strengthened AI governance and highlights potential risks related to misuse and cognitive offloading.

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Node4 joins Fortinet’s Engage Tech Support Partner Program

Node4 has become an Engage Tech Support Partner within Fortinet's program, strengthening its service capabilities and premier access to Fortinet's tools and workshops.

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Converting tech budgets into business value: the 2026 outlook

Apptio's 2026 Technology Investment Management Report finds that organisations manage increasing scrutiny of tech budgets, success in 2026 will depend on aligning investments with business value.

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Exclusive Networks and Extreme Networks forge AI-driven cloud networking partnership

Exclusive Networks partners with Extreme Networks to enhance AI-driven cloud solutions across the UK and Ireland.

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Quantum Computing's transition to proof-led discipline

A new report reveals a more disciplined approach to quantum computing as organisations demand tangible progress amid talent and readiness challenges.

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89% of businesses plan to host tech off-premise

Remote and hybrid working is driving a permanent shift in how businesses are organising their tech....

Dynatrace enables rapid response to unpredictable application demands

Digital teams leverage continuous automation and AI-assistance to deliver essential business...

New Relic launches Service Level Management

New Relic’s service level management experience helps developers, operators and executives...

Solgari expands partnership with Cognizant to enhance customer engagement

Solgari and Cognizant team up to streamline procurement and deployment of customer engagement...

Radisson Hotel Group relies on Freshworks

The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital...

Crosser and Paessler partner to enable central monitoring of IT and OT

Crosser, an expert in edge analytics, integration and automation software and network monitoring...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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