Wednesday, 24th February 2021
NEWS

Park Place Technologies introduces “First-Time Fix Guarantee”

Return trip to correct same issue on same device will receive one-month credit.

Read More

NEWS

ConnectWise acquires Service Leadership, Inc.

ConnectWise to use industry-leading benchmarking data for best practices to help TSPs drive their value creation even in toughest of times.

Read More

NEWS

NHS Scotland selects ServiceNow

NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against COVID-19.

Read More

NEWS

Eagle Eye Networks and Sitasys introduce automated alarm handling solution

With advanced analytics from Eagle Eye Cloud VMS, alarms can now be monitored and acted upon automatically from the evalink Alarm Monitoring Platform, bringing significant operational advantages to service operation centres.

Read More

NEWS

Unified remote monitoring and management

Evolution of Kaseya VSA unifies management of rapidly expanding network of connected devices into one dynamic, easy-to-use solution.

Read More

NEWS

Cognizant to acquire Linium

Cognizant has agreed to acquire Linium, a cloud transformation consultancy group specialising in the ServiceNow platform and solutions for smart digital enterprise workflows. Linium, operating as the ServiceNow business unit of Ness Digital Engineering, a privately-held portfolio company of The Rohatyn Group, helps Fortune 100 clients and others leverage cloud technology to improve operational efficiency and user experience.

Read More

Two thirds (67%) of businesses say that driving collaboration between security and IT ops teams is a...
Hitachi Vantara is to acquire the business of privately held Waterline Data, Inc.
Morpheus Data has introduced a series of enhancements which will help enterprise customers reduce cl...
With native support for IBM Z CICS and IMS, Dynatrace® now delivers end-to-end visibility and AI-pow...
Showcases observability portfolio to unify metrics, traces and logs for cloud-native infrastructure...
Move to cloud-based customer experience platform supports collaboration, conversational service and...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more