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Exploring IT’s digital experience challenges

Jon Cairns, VP, Technical Services at Nexthink, focuses on the challenges IT departments faced during the pandemic when it came to providing an optimised digital experience for a working-from-home workforce and how the lessons learned can better inform the provision and acceptance of technology rollouts into the future.

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The race to IT observability

Ted Redkar, Chief Product Officer, LogicMonitor, talks about achieving end-to-end observability in the age of digital transformation and technological convergence.

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How to get started with AIOPS

Pierre Aeschlimann, Principal Strategist, Digital Transformation and Value Realization, Ivanti, talks through the AIOPS fundamentals, emphasising the importance of discovery and dependency mapping (DDM), configuring the data sources, discovering the ITSM pain points and opportunities and the use of agile processes to implement solutions.

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The importance of AIOps within Value Stream Management

Companies that choose not to consider the AIOps-powered VSM approach are missing a significant opportunity, argues Gaurav Rewari, CTO and GM of AI and VSM at Digital.ai.

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AIOps: Moving beyond the trigger-driven alerts model with deep learning

Shaun McGirr, AI Evangelist, Dataiku, says that the standard application of AI to IT operations is to mitigate the “overload of red alerts”: too much noise, not enough signal. This is a valid concern as IT estates grow larger, but the emphasis on individual overload does nothing to address the underlying process issue. Machine Learning needs to be used in the right place and with the right data.

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AIOPS moves beyond the ‘angry teenage years’!

Paul Bevan, Navigator, Research Director: IT Infrastructure at Bloor Research, provides some great insights into the state of the AIOPS market, and its place in the overall Ops landscape, covering cloud, observability and Digital Operations Management along the way.

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The importance of intelligent automation

Guy Nadivi, Senior Director, Marketing, Ayehu, and host and producer of Intelligent Automation Radio, emphasises how crucial it is that end users embrace the opportunities of intelligent automation (IA). Firstly, he looks at the consequences of not implementing IA. Secondly, he offers some advice on how to optimise IA projects.

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Applying a business lens to IT performance

Gregg Ostrowski, Regional CTO at Cisco AppDynamics, explains how full stack observability offers many benefits to organisations struggling to make sense of complex, likely hybrid infrastructure, as they work towards digital transformation.

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The Channel – delivering technology choice and expertise

Jeff McCullough, Vice President of Global Channel Sales at Park Place Technologies, talks through the many opportunities available to the Channel, as end users are looking for a combination of technology choice and expertise in today’s hybrid world. Jeff also outlines the company’s Discover, Monitor, Support, Optimise (DMSO) solution, including the recent launch of the Uptime Partner Portal, alongside the partner-focused Uptime Program.

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Mission control for critical content

Eric Anthony, Director of MSP Community & Enablement at Egnyte, talks through the company’s enterprise content platform, which offers cloud content security, compliance and collaboration, as well as data lifecycle management; with MSPs having a major opportunity to leverage the Egnyte Platform to help their customers get to grips with the challenges and opportunities of managing unstructured data. Eric predicts that compliance in particular will grow in importance over the next few years.

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Opportunity knocks as hybrid IT meets the hybrid workplace

Steve Denby, Head of Sales Enablement at Node4, discusses how the Channel has a major role to play in helping its customers adjust to the ‘post-pandemic’, hybrid workplace. Edge, AI, IoT, security and sustainability are some of the opportunities Steve sees for Channel organisations as they have the opportunity to become the end users’ trusted, expert technology solutions provider.

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Quantum computing – what’s all the fuss about?

DW talks to Cyril Allouche, Group VP, R&D Director, Quantum Computing, about the potential for quantum computing in the enterprise environment.

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News

Black Box®has appointed Matt Easton to Vice President of Data Center Solutions and is developing the Western Region Training Facility in Chandler, Arizona, which has become a state-of-the-art Hyperscale Data...
HCLTech has launched its advanced AI Transformation academy in partnership with Multiverse, a technology company delivering high-quality training through applied learning. HCLTech's AI academy aims to upskill...
Nokia and Lenovo partner to develop high-performance AI/ML data center solutions to meet growing workloads across industries and service providers.
NTT DATA’s new Managed Detection & Response service powered by Palo Alto Networks Cortex XSIAM combines simplified security analytics and threat intelligence to help enterprises advance cyber resilience.

Expert Opinions

By Laura Friend, UK Enterprise Lead, Amplitude.
In the next five years, Nigeria's data centre industry is set to explode, doubling its capacity from 116MW in 2024 to a forecasted 226MW in 2029 bringing high bandwidth speeds to urban areas. But with a...
Companies are facing a Catch 22 when it comes to the need to invest in new forms of AI, whilst continuing to hit increasingly stringent sustainability targets. Maxime Vermeir, Senior Director for AI strategy...
It’s getting to the time of year when priorities suddenly come into sharp focus. Just a few months ago, 2024 was fresh and getting started. Now, the days and weeks are being ticked off the calendar at...