Digitalisation World

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Enterprise AI hits the wall

Demands for privacy and sovereignty expose limits of architectures built for centralised and borderless data flows.

Cybersecurity anxiety leads to costly data protection measures

IT leaders survey finds that despite rising hardware costs and sustainability goals, 1/3 of mobiles, laptops and drives destroyed to protect data still function.

Legrand’s Keor FLEX Modular UPS recognised for Sustainable Data Centre Innovation

Legrand has announced that its award-winning Keor FLEX modular Uninterruptible Power Supply (UPS) has been named “Data Centre Sustainability Innovation of the Year” at the prestigious DCS Awards 2026, held...

Zendesk Relate 2026: Velocity, vision, and the autonomous service workforce

At its 2026 Relate event in Colorado, Zendesk outlined its push towards an autonomous service workforce, revealing new AI platform capabilities. The event focused on balancing AI-driven scale with trust,...

Expert Opinions

Zendesk Q&A: Matthias Goehler on AI, automation, and the future of customer experience

Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.

Power: The Defining Challenge and Opportunity of the AI Data Centre Era

By Tom Kingham, VP Engineering & Utilities Europe & Japan at CyrusOne.

The AI Boom Is Outpacing the Networks That Power It – It’s Time to Revolutionize Connectivity

Connectivity, Not Compute, Will Decide the AI Race. By Mahesh Krishnaswamy, Founder and CEO of Taara.

Benefitting from AI-Enabled Mitigation of WAN Latency

By David Trossell, CEO and CTO of Bridgeworks

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