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The importance of delivering the Total Experience

John Hayes-Warren, CEO of Agilitas, discusses the findings of the company’s 2023 Channel Trends report, with customer experience and company culture, combining to provide the Total Experience, as the main priorities for the channel. The report also highlighted the importance of leadership, purpose, alliances, skills and sustainability, as John explains.

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CIOs

Michael Cantor, CIO at Park Place Technologies, discusses how the role of the CIO continues to change and develop with the new challenges and opportunities presented by the world of technology. In addition to the CIO’s ‘traditional’ role of ensuring the smooth running of the IT department, as well as understanding how new technologies might impact on the business, the role now demands many new skills: sustainability, business intelligence and analytics to technology lifecycle, digital transformation, and customer experience.

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Precryption presents a major cybersecurity opportunity for the Channel

Jon Kane, Channel & Alliances Director EMEA, Gigamon, explains the recent introduction of Gigamon Precryption technology as part of several cybersecurity focused innovations featuring in the latest 6.4 version of the GigaVUE software release. Jon also highlights the opportunity Gigamon’s combined networking, security and observability solutions offer to the Channel as more and more end users look for strategic technology trusted advisors.

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Decentralised storage delivers improved data management and security outcomes

Saswata Basu, founder of Züs, explains how he has developed the dStorage decentralised storage platform using blockchain and delivering key benefits, such as the elimination of single points of failure, enhanced data privacy and security, cost-effectiveness, transparency, and improved access and management.

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HP helps partners to embrace sustainability and the circular economy

Neil MacDonald, UK & Ireland Channel Director for HP Inc., discusses the importance of sustainability to the IT Channel, with a major opportunity for companies to become environmental trusted advisors to end users. Neil outlines the many programmes and initiatives which HP has developed to address key sustainability issues, such as a packaging re-think, tech take back and closed loop recycling, all of which help their Channel partners to deliver measurable sustainability benefits to their customers.

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Moving to a multicloud by design world – the smart choice

Steve Young, Senior Vice President and Managing Director of Dell Technologies UK, discusses the complexities of digital transformation, focusing on the importance of avoiding multicloud by default by developing a multicloud by design strategy. Properly implemented, such a cloud smart approach should deliver the speed, flexibility and agility which are the hallmarks of today’s leading digital organisations.

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Forging a digital path to sustainable IT

Charissa Jaganath, Head of Responsible Business at IT services business Logicalis, discusses the company’s sustainability commitment as outlined in its CIO Summit: Forging a Digital Path to Sustainable IT. She explains how sustainability and a wider ESG focus is front and centre for both Logicalis itself and its ecosystem of partners and customers.

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Cybersecurity landscape continues to evolve – for better and worse

Ryan Kovar, Distinguished Security Strategist and Leader of SURGe at Splunk, discusses the findings of the company’s 2023 CISO Report – with AI being seen as both a cybersecurity opportunity and threat, CISOs receiving more recognition, concerned over security tool sprawl and seen as enablers of cross-department collaboration. Ryan also offers some great insights as to how companies need to get the balance right when it comes to focusing on both preventing cyber attacks and addressing the consequences of a data breach – with extortion-ware a growing threat.

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Women leaving the IT workplace

Angelika Holl, Chief Information Security Officer at Zeppelin Group and Member of ISACA’s Emerging Trends Working Group, discusses the reasons why women are leaving the UK tech sector, and explains the ways in which companies can address this problem as a key part of ensuring that the industry’s current skills shortage doesn’t become a crisis. She is optimistic that, with the right company, industry and government initiatives in place, the digital future is in safe hands.

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Precryption enhances Gigamon’s Deep Observability capability

Mark Jow, Technical Evangelist EMEA, Gigamon, explains how Gigamon Precryption technology addresses the problem encrypted traffic presents to many cybersecurity solutions, going on to discuss other security innovations introduced in the latest GigaVUE 6.4 software release. Mark also offers some great insights into the overall observability market, including advice for end users who are yet to realise the benefits this technology offers.

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Decentralised storage delivers improved data management and security

Saswata Batu, founder of Züs, explains how he has developed the dStorage decentralised storage platform using blockchain and delivering key benefits, such as the elimination of single points of failure, enhanced data privacy and security, cost-effectiveness, transparency, and improved access and management.

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Managing the transition from the old to the new

Jonathan Wright, Director of Products and Operations at GCX, discusses the challenge facing channel organisations as they seek to manage the delicate balance of existing vendor relationships with customer demands for the very latest technology solutions. Through the example of SD-WAN and SASE, he explains how the channel needs to be able to recognise and embrace new opportunities and work with potentially new vendors as part of this process.

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News

One New Zealand enhances network services with highlight platform

One NZ selects Highlight to strengthen network service visibility and customer satisfaction.

Autonomy in data engineering: the arrival of Genie Code

Databricks launches Genie Code, an autonomous AI agent designed to assist data engineers with workflows and production tasks.

Arctic Wolf launches Aurora Agentic SOC for AI-driven security operations

Arctic Wolf launches an AI-driven SOC designed to streamline security operations and support more efficient, automated workflows.

Proactive security with Dropzone AI's Threat Hunter

Dropzone AI introduces an agent designed to help security teams conduct continuous threat monitoring and investigations.

Expert Opinions

Cyber Essentials in 2026 - what do your customers need to know?

By Matt Middleton-Leal, Regional Vice President EMEA, Qualys

Building trust in AI SOC analyst solutions: A UK and EU CISO perspective

By Brett Candon, VP International at Dropzone AI.

AI workloads and the implications for high-density datacentre design

AI workloads are pushing datacentre infrastructure towards higher rack densities, new cooling strategies and greater power demand. Jamie Darragh, Data Centre Director, Europe, at global datacentre engineering...

Why Every Business Needs a Cyber-First Culture and How to Build One

By Mike Arrowsmith, CTO at NinjaOne.

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