WatchGuard® Technologies, a global leader in unified cybersecurity for managed services, has announced a significant expansion of its WatchGuard Cloud PSA, providing deeper, native support for ConnectWise Manage, Autotask PSA, and HaloPSA. This strategic move not only enhances the entire portfolio of services, ranging from Network and Identity to Endpoint and Managed Detection and Response (MDR) but also solidifies WatchGuard's pledge to empower Managed Service Providers (MSPs) by embedding crucial security management into their core operational systems.
This expansion is aimed at increasing efficiency across security operations while adapting to various business models with adaptable integration. As part of its Unified Security Platform®, these advancements are designed to eliminate manual processes and increase profitability through:
- Native integrations with ConnectWise Manage, Autotask PSA, and HaloPSA
- Deployments through ConnectWise Remote Monitoring and Management (RMM)
- Automated workflows for asset synchronisation, billing, ticketing, and contract management
- Unified operations that enhance Service Level Agreement (SLA) compliance
WatchGuard positions itself as the first responder to MSP demands with the introduction of the WatchGuard Agent, providing a single modular agent that supports various platforms like Windows, macOS, Linux, Android, and iOS. This includes features for patch management, encryption, and NDR collectors. For qualified partners, a beta version is available now, with anticipated integration for AuthPoint MFA and Open MDR in early 2026.
The WatchGuard Agent, managed through WatchGuard Cloud, accelerates onboarding, cuts down maintenance, and simplifies upgrades. This ensures that MSPs always have a clear view of their clients’ security posture, confirming every component's proper function.
Leading the charge towards a comprehensive one-platform, one-agent solution, WatchGuard equips MSPs with a single strategic tool that aims for total security perfection. Full integration across their Unified Security Platform® offers automated workflows, unified detection, and detailed insights, promising 24/7 threat protection.
