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Customer turnover rate hits 33%

“The Great Customer Resignation,” fueled by poor customer experience (CX) and a lack of customer centricity, is hitting businesses hard, new research from SugarCRM has found. The average customer turnover rate is now nearly one-third globally and 33 percent in the UK, meaning businesses are...

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NEWS
AI RoI wait for financial services sector
  • Published in AI

Report highlights how AI is used today and its future integration into the business strategies of financial services organizations.

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NEWS
Fulfilling the promise of private 5G

Cisco Private 5G as-a-Service delivered with global partners offers enterprise customers reduced technical, financial, and operations risks with managing enterprise private 5G networks.

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NEWS
Ushering in the era of mass IoT?

Cisco’s enhanced IoT SaaS platform fulfills industry needs for more simplified data management at massive scale.

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NEWS
Datadobi enables CBX to migrate entire distributed data storage infrastructure

The CBX agency has migrated its entire distributed data storage infrastructure with DobiMigrate...

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NEWS
Johnson Controls acquires Envision Intelligent Solutions

Johnson Controls has acquired Envision Intelligent Solutions, a bespoke security solutions...

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NEWS
C-suite needs to become more digitally aware and 'invest, innovate and automate'

Nutanix has published the findings of the recently commissioned IDC CXO Survey, outlining that...

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NEWS
Decathlon selects Aiven to accelerate its transition to the cloud

Decathlon Group chooses Aiven to turn its open source data management technologies into a highly...

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NEWS
Digital transformation momentum increases

Digitopia has found that the digital maturity average has improved from 2.7 in 2020 to 2.8 in 2021...

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NEWS
NetApp acquires Fylamynt

NetApp has acquired Fylamynt, a venture-backed, innovative CloudOps automation technology company...

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NEWS
Equinix launches network edge in five new European countries

Network Edge enables businesses to establish a presence in new markets and process data closer to...

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NEWS
Rackspace Technology expands AWS relationship

Multiyear strategic collaboration agreement drives customer value and innovation, and strengthens...

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Videos

Human spirit, strategy, and interaction: fuelling growth and connection in the channel

Nancy Hammervik, Chief Channel Officer at GTIA, shares insights from 40 years in the tech channel. She explains how community, mentorship, and a “member-first” mindset drive real impact in the industry....

Why cybersecurity is no longer just technical: the rise of human risk management

In this interview, Aaron Watts, Chief Channel Officer at usecure, explains why people, not just technology, are now the primary target for cyberattacks. He explores how MSPs can balance automation with...

Interview with Airsys at DCW 2026

Data Centre World 2026

Bringing order to network security in a multi-cloud era

In this interview, Gal Yosef, Director of Solution Engineering at AlgoSec, discusses how AI is reshaping both cyber threats and defences, and why visibility, policy enforcement and operational discipline are...

Expert Opinions

Why AI Gains Are Happening at the Edge

By Simone Larsson, Head of Enterprise AI, EMEA, Lenovo.

Why Digital Transformation Strategies Fail in Delivery - Not Design

By Arun Manoharan, Global Head of Strategy Enablement, UBDS Digital.

Why data centre cooling is becoming a channel decision in AI infrastructure

By Matt Roberts, VP of Sales, OptiCool Technologies.

Setting the Record Straight: AI Data Centres and Water Use

By Alistair Barnes, Head of Mechanical Engineering at Colt DCS.

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