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Almost half of consumers stop doing business with a company after one bad experience

Five9 has released its 2025 Business Leaders Customer Experience Report offering analysis of CX trends shaping how global business leaders create enduring customer experiences in the era of The New CX. Based on a survey of over 400 senior business decision-makers across the US, UK, and Canada, the...

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NEWS
Tenable to acquire Apex Security

Tenable Holdings has announced its intent to acquire Apex Security, Inc., an innovator in securing the rapidly expanding AI attack surface.

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NEWS
Technology Services provider wins prestigious DCS Awards

ryxAlign named Data Centre Managed Services Vendor of the Year 2025.

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NEWS
Ecolab launches Cooling Management technology

Ecolab’s new innovation, 3D TRASAR™ Technology for Direct-to-Chip Liquid Cooling, protects high-performance servers by monitoring coolant health in real time.

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NEWS
AI accelerates both attacks and defences, but critical security gaps persist

Delinea has unveiled new research highlighting how ransomware attacks have continued to surge over...

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NEWS
Panduit wins prestigious Data Centre Solutions Technology Award

For the second consecutive year, Panduit was named a winner at the prestigious DCS Awards, held in...

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NEWS
SailPoint research highlights rapid AI agent adoption, driving urgent need for evolved security

96% of tech professionals view AI agents as a growing security risk, yet 98% of organisations plan...

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NEWS
Voiceworks launches in the UK to 'redefine' Channel voice

UK-based provider enters the market with a partner-first model, full-IP technology stack, and a...

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NEWS
Gen technology specialist Metatech acquired by TXP

Deal supports scale-up of leading UK digital transformation and resourcing solutions business.

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NEWS
Opportunities to optimise ServiceNow operations

xtype’s 2025 State of ServiceNow Operations Report identifies key optimisation areas as...

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NEWS
A-Gas joins the European Data Centre Association

As a member of the EUDCA Technical Committee, with its experience and expertise in Lifecycle...

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NEWS
STULZ drives down greenhouse gas emissions

Introduces low-GWP R454C refrigerant in its CyberAir 3PRO DX GE4(S) range.

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Videos

AI in action: applying probabilistic thinking to enterprise workflows

Andy MacMillan, CEO of Alteryx, explores how organisations can scale AI effectively by empowering business analysts to work with data and probabilistic insights. He discusses building trust in AI outputs and...

Collaboration to develop smaller data centres for the AI era

Ben Sooter, Director of Agentic AI Initiatives & Distributed AI Architecture at EPRI, and Bal Aujla, Director, Head of Advanced Research and Engineering, InfraPartners, discuss the collaboration between EPRI,...

Interview with Datalec Precision Installations at DCW 2026

Data Centre World 2026

Human spirit, strategy, and interaction: fuelling growth and connection in the channel

Nancy Hammervik, Chief Channel Officer at GTIA, shares insights from 40 years in the tech channel. She explains how community, mentorship, and a “member-first” mindset drive real impact in the industry....

Expert Opinions

Why transformation fails: The missing link between technology, people and culture

By Lorenzo Romano, CEO of GCX Managed Services.

Why most agentic AI projects fail, and how to avoid being one of them

By Martin Tombs, Field CTO EMEA, Qlik.

The new rules of cloud economics

By Dmitry Panenkov, CEO and founder of emma

From spend to outcomes: why MSPs must redefine their value in the age of financial scrutiny

In an exclusive interview with MSP Channel Insights, Greg Holmes, EMEA Field CTO at Apptio, explores why technology investment is accelerating while ROI confidence declines, and what that shift means for...

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