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IT Management + Service

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Bridging the AI expectations gap: how I&O leaders can align with business goals

Netskope's report highlights the communication gaps faced by I&O leaders in enhancing AI capabilities.

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Bridging the learning divide: unlocking AI's true potential

AI's economic promise requires pairing tech investments with skills development, says Pearson's new report.

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Kyndryl reveals AI-supported method for SAP transformations

Kyndryl introduces an AI-enabled approach to support SAP ECC to S/4HANA migrations, helping enterprises streamline the transition and modernise their systems.

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Sophos launches workspace protection for hybrid work

Sophos introduces Workspace Protection, providing security for hybrid work environments and managing users and data across different platforms.

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ServiceNow and OpenAI expand enterprise AI collaboration

ServiceNow has expanded its collaboration with OpenAI to integrate advanced AI capabilities into enterprise workflows, supporting automation and AI-driven interactions across organisations.

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CoreView updates Enhance Microsoft 365 tenant management

CoreView releases Tenant Resilience and Management to strengthen security and governance of Microsoft 365 tenants.

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Infosecurity Europe launches cyber startup programme

Infosecurity Europe 2026 will introduce a Cyber Startup Programme, bringing early-stage...

Zenoo enhances security with Signicat's NFC-based identity verification

Zenoo integrates Signicat's ReadID technology, aiding European businesses in tackling fraud amidst...

Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

Continuous compliance, continuous deployment, and incident remediation

New Puppet product updates reaffirm the company’s vision for abstracting complexities and...

Managed security services and the shift to platform-based cybersecurity

As cyber threats escalate, SEP2's approach aims to offer a specialist partnership to strengthen...

Chronosphere unveils AI-guided troubleshooting to transform incident resolution

Chronosphere introduces innovative AI-guided solutions to enhance production incident...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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