Digitalisation World

Adeptia's self-managed data automation: meeting compliance head-on

Published in Cloud + MS IT Management + Service Security + Compliance

Adeptia introduces self-managed deployment options for Connect platform, enhancing data control and compliance capabilities for industries with stringent requirements.

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Centreon unveils monitoring agent

Published in AI Apps + DevOps Data Analytics IT Management + Service Tech & Trends Vendor

Centreon recently launched its open-source, multiplatform Monitoring Agent, advancing digital performance monitoring and client transformation.

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NinjaOne expands Automated Endpoint Management Platform

Published in IT Management + Service Vendor

NinjaOne now delivers Mac coverage through a single interface.

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A major infrastructure shift is underway

Published in Cloud + MS Digital Business Infrastructure + Asset Management Infrastructure + Hardware IT Management + Service Networks + Telecoms Security + Compliance Storage + Servers Tech & Trends

AI could double the strain or solve it.

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Opportunities to optimise ServiceNow operations

Published in IT Management + Service Tech & Trends

xtype’s 2025 State of ServiceNow Operations Report identifies key optimisation areas as organisations expand their ServiceNow implementations.

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Ricoh Europe forms strategic collaboration with ServiceNow to transform customer service

Published in Digital Business IT Management + Service Vendor

Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business transformation, to deliver a unified service delivery platform. The collaboration aims to provide Ricoh’s customers and employees with seamless, intelligent and responsive digital management of modern workplaces.

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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service

Adeptia's self-managed data automation: meeting compliance head-on

Centreon unveils monitoring agent

NinjaOne expands Automated Endpoint Management Platform

A major infrastructure shift is underway

Opportunities to optimise ServiceNow operations

Ricoh Europe forms strategic collaboration with ServiceNow to transform customer service

Remote IT solutions for cloud infrastructure management

Driving leadership capability

Axians UK unveils Theia: A comprehensive observability as a service solution

AI's role in the evolving shared services sector

UK IT teams tackle alert fatigue amid growing challenges

Banking firms adopt BMC tools for workflow automation

Latest Video

Stephane Zantain on Customer Engagement