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IT Management + Service

NEWS

Centreon unveils monitoring agent

Centreon recently launched its open-source, multiplatform Monitoring Agent, advancing digital performance monitoring and client transformation.

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NEWS

NinjaOne expands Automated Endpoint Management Platform

NinjaOne now delivers Mac coverage through a single interface.

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A major infrastructure shift is underway

AI could double the strain or solve it.

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NEWS

Opportunities to optimise ServiceNow operations

xtype’s 2025 State of ServiceNow Operations Report identifies key optimisation areas as organisations expand their ServiceNow implementations.

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NEWS

Ricoh Europe forms strategic collaboration with ServiceNow to transform customer service

Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business transformation, to deliver a unified service delivery platform. The collaboration aims to provide Ricoh’s customers and employees with seamless, intelligent and responsive digital management of modern workplaces.

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NEWS

Teradata and ServiceNow partner

New integration with ServiceNow® Workflow Data Fabric connects, understands, and activates customer data from Teradata on the ServiceNow AI Platform.

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Dynatrace extends AI-powered software intelligence platform

With native support for IBM Z CICS and IMS, Dynatrace® now delivers end-to-end visibility and...

Adoption of AI stalling in IT departments

More than half of IT pros are not using machine learning in their environment.

European organisations face AI security gaps: 2026 forecast

Kiteworks highlights European lag in AI security measures, focusing on governance without adequate...

Litera introduces legal tech enhancements with foundation platform update

Litera unveils cutting-edge updates to its Foundation Platform, integrating AI-powered tools into...

Database performance monitoring release

SentryOne has announced the general availability of SQL Sentry Premium, a new edition of its...

Waracle expands European presence with HackSoft acquisition

Waracle acquires HackSoft to expand its European footprint and enhance its digital expertise.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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