Digitalisation World

What will customer experience look like in 2030?

Published in Digital Business

Study finds by 2030 67% of customer engagement will be handled by smart machines. Do brands run the risk of trading empathy for efficiency?

NEWS

Virtual Instruments becomes Virtana - transforming IT operations

Published in Digital Business Everything AI IT Management + Service

Virtual Instruments has become Virtana, a company focused on providing customers with the industry’s most robust AI-powered hybrid IT infrastructure management platforms for mission-critical workloads. Underscoring this commitment to helping enterprises manage their complex multi-cloud environments, Virtana has introduced CloudWisdom, a SaaS-based cloud cost optimisation and monitoring platform. CloudWisdom helps customers plan, analyse and optimise their cloud workloads, services and...

VIDEO

Capgemini Invent Talks: Digital IT

Published in Digital Business

As companies across industries transform into technology service providers, IT must provide the underlying platform for future business innovation, transformation, and growth. Capgemini Invent’s unique approach to Digital IT Strategy prepares your enterprise for what is coming next.

BLOG

Avoiding future legal problems when starting a digital business

Published in Digital Business

Within the fast-moving digital world, with its large number of start-ups, it is extremely important to consider the legal issues that need to be addressed before getting too far down the line. Jonathan Oxley is the Managing Partner of law firm Lupton Fawcett, which provides legal advice to the sector, covers four important areas for consideration.

NEWS