Tuesday, 4th August 2020
NEWS

Customer engagement saw dramatic decline across the economy during COVID-19 lockdown

Customer call volumes fall by more than 90% in worst-hit industries, but estate agents experience surge in June.

Read More

NEWS

IT leaders not equipped to handle post-pandemic workplace

Predicted rise in spending on technology as decision makers focus on digital collaboration tools.

Read More

NEWS

Retail workers remain positive

Despite unanticipated challenges, retail workers find new sense of pride as ‘key workers’.

Read More

NEWS

Mindtree partners with Husqvarna Group

Gardening product manufacturer shifts toward product IT operating model to increase agility.

Read More

NEWS

Pandemic speeds up digital transformation efforts by five years or more

Twilio has published the results of a global survey measuring the impact and outlook of the COVID-19 pandemic on businesses’ digital engagement strategies.

Read More

NEWS

Remote work study suggests bosses need more time

While 95% of business leaders are comfortable with employees working remote, 69% said they were not completely prepared to support extensive remote work at the start of the COVID-19 outbreak.

Read More

Tech has the power to empower human staff to improve the customer experience, rather than jeopardise...
Neustar International Security Council (NISC) research reveals the latest cybersecurity worries acr...
Hitachi Vantara has come together with Hitachi Consulting as one company to create a new digital inf...
HCL Technologies has been selected to help drive IT transformation at the UK's third-largest groc...
In a new survey, Chatbots are still at the top spot as the digital trend considered most important f...
As more organisations embrace digital business, infrastructure and operations (I&O) leaders will nee...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

Read more