Digitalisation World

Unlocking the Potential of Purpose-Built AI and Automation

Published in AI Digital Business Tech & Trends

In this Q&A, Darren Rushworth, President of NICE International, explores how purpose-built AI is revolutionising customer service by addressing the shortcomings of generic AI solutions. He discusses how organisations can bridge critical consumer protection gaps, leverage domain-specific AI models for better outcomes, and drive long-term transformation in customer experience.

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Is the VDI Juice Worth the Squeeze?

Published in Digital Business Tech & Trends

By Samuele Gantner, Chief Product Officer at Nexthink.

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The adolescent years: how data is growing up

Published in Data Analytics Digital Business Tech & Trends

By Duncan Hart, Co-founder and CEO of DeepMiner.

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BPA or RPA? Maybe you need both

Published in AI Digital Business Tech & Trends

Satish Thiagarajan, Founder and CEO of UK consulting firm Brysa, compares BPA and RPA, when to use them, and when they work well together to bring about business change.

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