NEWS

Chatbots need to raise their game?

CM.com, a global Conversational Commerce platform, has released the details of new industry research examining the impact of chatbots on customer service and employee experience.

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NEWS

April King Legal to offer clients AI legal advice with Amelia

Nottingham, UK-based law firm hires Amelia as a digital legal assistant to improve client experience of legal services.

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NEWS

Majority of organisations plan automation investment

New survey reveals that 48% accelerated automation projects as a result of the pandemic, with cost savings, customer satisfaction, and employee productivity as primary drivers.

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NEWS

ABBYY launches no-code platform Vantage 2 and AI Marketplace

Vantage 2 delivers ready-to-use AI skills for intelligent automation. The ABBYY Marketplace allows users to try cognitive skills accelerating their automation initiatives.

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89% of businesses see success in majority of automation projects; 25% in every project.
Ultima has launched its Autonomous DC solution to allow datacentres to be run in a fully automated...
UiPath has issued a new report ‘RPA: The Next Step in Retail Automation’ today. This...
With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service...
IT and Business collaboration proves key to overcoming security and integration challenges; Almost...
A new survey has shown that 88% of companies believe ‘self-service’ will be the fastest growing...
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