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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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SaaS security and visbility for IoT and OT networks

Nozomi Networks Vantage empowers a new generation of cyber and physical system security with the...

Microshare forms global alliance with Rackspace

Microshare Inc., a leader in workplace building solutions like contact tracing, predictive...

FIDO Alliance announces new identity verification and IoT initiatives

New working groups formed to secure adjacent technologies that are critical for end-to-end identity...

IoT is vital for our future success

Vodafone Business has launched its 2020 IoT Spotlight report, focused on the impact IoT is having...

IoT threats: same hacks, new devices

F-Secure finds IoT threats and attacks are increasing, but rely on well-known security weaknesses.

BT expands its Dynamic Network Services with Dell Technologies

Dell EMC Virtual Edge Platform will help BT’s global customers deploy network services and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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