NEWS

Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Canonical has published the first Ubuntu images optimised for the next generation of Intel IoT...
A study from Juniper Research has found that total operator-billed revenue from 5G IoT connections...
Infinidat, provider of multi-petabyte data storage solutions, has joined forces with VMware to...
Dell EMC Virtual Edge Platform will help BT’s global customers deploy network services and...
Without regulation, the IoT security threat will continue to grow in 2019.
Microsoft continues commitment to building the most productive platform for developers, enables...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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