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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Make IoT data actionable

Splunk has introduced Splunk for Industrial IoT, Splunk’s first Internet of Things (IoT)...

Infinidat joins forces with VMware to tackle IoT security threats

Infinidat, provider of multi-petabyte data storage solutions, has joined forces with VMware to...

Automotive industry set to accelerate smart factories investment

Auto industry plans to make 44% of its factories smart in next five years – but companies must...

IoT data - the next Netflix?

Data insights will move from digital to physical interactions with the mining of vast new sources...

Perch helps to elevate the customer experience

Perch brings Internet of Things (IoT) technology to physical and digital displays that modernize...

Nordex Group adopts IoT to manage clean-energy wind farms

Software AG's Cumulocity IoT has been selected by The Nordex Group, a global manufacturer of...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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