Digitalisation World

To realise transformation requires a cultural change

Published in AI AIOps Everything AI

For many people, Jimi Hendrix is considered the best guitarist in the world. His ambidexterity undoubtedly played a big role in his success. By Carsten Rust, Senior Director Digital Transformation EMEA, Pegasystems.

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Three tips for creating outstanding digital customer experiences

Published in AI AIOps

By Greg Ouillon, Chief Technology Officer EMEA at New Relic.

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Test, test and test some more – The importance of DR testing!

Published in AI AIOps BC/DR Storage + Servers

By Justin Augat, VP of Marketing at iland.

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Accelerating MLOps requires a mindset shift

Published in AI AIOps

There aren’t any hotter topics in the software development world than machine learning operations, or MLOps for short. By Kai Hilton-Jones, Senior Director of Solutions Engineering EMEA, GitHub.

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Enterprise multi-cloud: what needs to change in 2021

Published in AI AIOps Everything AI

In this new wave of cloud adoption, we are witnessing a rapid increase in multi-cloud models as a growing number of enterprises seek more choice for their data and workloads. No single cloud model can fit the diverse requirements and workloads across different business offerings. By Michel Robert, CEO of Epsilon.

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AI-powered voice analytics are now ready to power the digital-first contact centre in 2021

Published in AI Everything AI

AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the human experience’ and power successful next-generation customer service. Gerry de Graaf, Managing Director of award-winning AI voice analytics provider Xdroid, discusses how this advanced tech can help contact centres deliver a consistently high level of customer experience (CX) and ease internal contact centre pain points in a post-COVID world.

Docker on IoT devices

Docker is an open platform for developers and system administrators to build, ship and run distributed applications. With Docker, IT organizations shrink application delivery from months to minutes, frictionlessly move workloads between data centers and the cloud and can achieve up to 20X greater efficiency in their use of computing resources. Inspired by an active community and by transparent, open source innovation, Docker containers have been downloaded more than 700 million times and Docker is used by millions of developers across thousands of the world?s most innovative organizations, including eBay, Baidu, the BBC, Goldman Sachs, Groupon, ING, Yelp, and Spotify. Docker?s rapid adoption has catalyzed an active ecosystem, resulting in more than 180,000 ?Dockerized? applications, over 40 Docker-related startups and integration partnerships with AWS, Cloud Foundry, Google, IBM, Microsoft, OpenStack, Rackspace, Red Hat and VMware.

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AI

To realise transformation requires a cultural change

Three tips for creating outstanding digital customer experiences

Test, test and test some more – The importance of DR testing!

Accelerating MLOps requires a mindset shift

Enterprise multi-cloud: what needs to change in 2021

AI-powered voice analytics are now ready to power the digital-first contact centre in 2021

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Docker on IoT devices