IT practitioners serve a critical role in the age of the customer, enabling organisations to win, serve, and retain business in the most efficient way possible – ideally, without any delays. In this endeavour, IT departments pride themselves on their ability to serve business end users, as they frequently meet their KPIs and are able to prove their value up to senior management.
By Mark Boggia, Director of Global Partner Learning and Development, Nexthink.
As universities continue to replace old legacy systems and improve their IT infrastructures, Julian Lee, Senior Network Administrator at CoSector - University of London, discusses why outsourcing key IT provisions comes with concrete benefits.
A map is a useful tool. It can help you understand where you are, where you are planning to be and how to get there. However, it is also constrained by how you understand the world. The Hereford Mappa Mundi was state of the art when it was put together in around 1300AD – it brought together geography, Christian history and Greco-Roman myths in one place. However, to eyes used to views from space, Google Earth and 3D maps on your phone, it looks anachronistic.
By Marco Rottigni, Qualys.
Most organisations today are digital businesses. In other words, they rely on electronic processes to run their core business. Digital processes dramatically streamline and enable more accurate and often higher quality operations. However, they also create major disruptions when there are problems with the applications or systems running these processes – or the Internet or corporate network enabling them. In other words, they are the source of critical events that become incidents requiring IT involvement.
By Vincent Geffray, Senior Director, Product Marketing, Everbridge.
Many financial services organisations today fail to implement effective data quality and risk management policies. Generally, they validate and cleanse the data they receive first before distributing it more widely. Typically, their overriding focus day-to-day is on ensuring downstream systems do not receive erroneous data.
By Boyke Baboelal, Director – Data Services at Asset Control.
Jim Stuart, SVP Digital at Lloyd’s Register, outlines current and future challenges for asset owners and operators in the energy and marine industries and how technology will change the way knowledge is captured, stored and used across organisations for the better.
Mike West, CEO of Digital Infrastructure Advisors Ltd (DIAL), outlines the company’s comprehensive data centre service – business advice, legal services, technical and design – alongside what he believes is an overdue, major focus on cybersecurity. In simple terms, Mike thinks that there needs to be more industry-wide understanding and planning around ‘what happens if a data centre goes down thanks to a cyber attack’.
Mark Jow, EMEA Vice President - Sales Engineering, Commvault, talks through the success of the company’s Metallic Software-as-a-Service Backup offering, a year on from the European launch, as well detailing the AWS availability of Commvault Backup & Recovery, and providing some great insight into a recent customer win at Syncreon.
Pankaj Sharma, Executive Vice President, Secure Power Division at Schneider Electric, is optimistic that organisations can pursue the benefits of digital transformation without compromising on their sustainability objectives. In particular, he believes that the data centre industry is very well placed to address the pressing environmental demands of the next few years, as it continues to develop technology innovations as it helps end users embrace the opportunities of the Digital Age.
Jorn Wittendorp, Founder and CEO of Ydentic, explains how the company’s platform helps MSPs and their customers to optimise the management of workplaces, accounts, access rights and passwords from one, central location. The company is expanding from its Netherlands base, looking to develop partners in Germany, the UK and the Nordics.
Cradlepoint has formed a partnership with Juniper Networks, a leader in secure AI-driven networks, to bring 5G diversity to Juniper’s campus and branch portfolio. By combining Juniper’s leading wired access, wireless access and SD-WAN solutions driven by Mist AI with the Cradlepoint 5G portfolio, shared customers and partners have even more options to reliably connect to remote locations, with added insight for better management and ongoing troubleshooting.