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What is Generative AI and is it the Way to AIOps?

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Efficient IT management: maximising output with minimal resources

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Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

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2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

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The end-to-end approach that unleashes the Moment of Service

By Marne Martin, President, IFS Service Management Business Unit (SMBU).

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News

New research finds many UK IT leaders are unprepared for the forthcoming Sustainability Reporting Standards, essential for transparent climate reporting.
UK tech consultancies face skills shortages while holding idle talent, costing billions. Talent sharing offers a smarter solution.
Home Bargains partners with Evolve Business Group to offer secure and resilient network solutions across 650 UK stores, ensuring seamless connectivity for continued expansion.
The UK is outpacing Europe in AI integration at work, with its workforce embracing advanced AI systems, as revealed by TOPdesk research.