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IT Management + Service Expert Opinions News Videos

NEWS
Efficient IT management: maximising output with minimal resources

By Jeremy Rafuse, Vice President & Head of Digital Workplace at GoTo.

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NEWS
Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

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2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

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NEWS
Applied Observability – the ‘must haves’ for your analytics engine

By Steve Wilcockson, Data Science Lead at KX.

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The end-to-end approach that unleashes the Moment of Service

By Marne Martin, President, IFS Service Management Business Unit (SMBU).

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NEWS
Taking the pain away from data centre admins

By Felix Berndt, Business Development Manager IIoT and Data Centers at Paessler AG.

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Finding the right fit: how to select monitoring solutions for your hybrid or cloud-based applications and infrastructure

By Martin Hodgson, Regional Manager, Northern Europe, at Paessler AG.

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How Tool Hopping Holds Back Security Workflows

By Joe Partlow, CTO at ReliaQuest.

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NEWS
Getting your app portfolio in shape: Why observability is essential for running modern apps

By Marc Zottner, Global Application Modernisation Lead, VMware.

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Boosting value of DataOps through enhanced monitoring

By Thibaut Gourdel, Technical Product Marketing Manager, Talend.

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Four ways superautomation is boosting ITSM

By Linda King, Chief-Go-To-Market Officer, Cloudsoft.

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NEWS
Overcoming IT Complexity With Full-Stack Observability

By Thomas LaRock, Head Geek, SolarWinds

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Videos

Collaboration to develop smaller data centres for the AI era

Ben Sooter, Director of Agentic AI Initiatives & Distributed AI Architecture at EPRI, and Bal Aujla, Director, Head of Advanced Research and Engineering, InfraPartners, discuss the collaboration between EPRI,...

Why getting AI right matters more than getting there first: lessons in automation culture and service delivery

In this interview, Dr. Brian Luckey, Chief Information Officer, and Kris Laskarzewski, Chief Transformation Officer at Integris, discuss the realities of embedding AI into a services business. From 'fail fast'...

Creating good chemistry to cater for AI data centre power demands

Brandon Smith, VP of Global Sales and Product at ZincFive, how AI workloads are fundamentally changing data centre power profiles - shifting from steady, predictable loads to highly dynamic, burst-driven...

Waste heat from data centres could heat over 3.5 million UK homes

Simon Kerr, head of heat networks at EnergiRaven, discusses the recent analysis from EnergiRaven and Viegand Maagøe finds that projected growth in data centres will produce enough waste heat to warm millions...

News

Flotek Group expands reach with FlexiNet acquisition

Flotek Group broadens its regional presence by acquiring FlexiNet, aiming to enhance managed service offerings in Southern England.

ElevenLabs expands partnership with Google Cloud

ElevenLabs and Google Cloud strengthen collaboration to offer advanced AI voice tools for global businesses.

Navigating the silent accelerator: shifting enterprise IT risk

As automation expands, businesses face unforeseen internal risks within their IT landscapes, threatening digital transformation and operational resilience.

ServiceNow launches autonomous workforce and EmployeeWorks solutions

ServiceNow introduces AI innovations, Autonomous Workforce and EmployeeWorks, aiming to enhance enterprise productivity and governance.

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