NEWS
Five practical ways contact centres can use AI to create value

Consumer expectations in relation to ultra-fast interactions, ease of engagement and service quality have grown exponentially, fuelled by the lockdown experience of the past year. By Martin Taylor, Co-Founder and Deputy CEO at Content Guru.

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NEWS
How is the cloud encouraging hyperautomation, and why should I care?

Every business needs to be thinking in hyperautomation terms and investing tools such as DPCs - or risk being left behind. By Alasdair Hodge, Principal Engineer and Solutions Architect, Cloudsoft.

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NEWS
Machine Learning - success starts with these 10 steps

“Machine Learning (ML) can take an organisation’s digital transformation to new heights” — It’s a statement we hear time and time again, but in practice, it doesn’t achieve that warm and fuzzy turn-key transformation feeling the statement asserts. By Santiago Giraldo, Director of...

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NEWS
Navigating shark-infested waters

Why businesses need a bigger boat for tackling IaC security By Robert Haynes, SCA & Open Source Evangelist, Checkmarx.

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NEWS
A question of priorities

Where should cloud-centric organisations focus data protection? By Anurag Kahol, CTO, Bitglass.

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NEWS
Misconceptions around cloud-native security

The most crucial part of any cloud native journey is learning about cloud native security early on...

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NEWS
Don’t wait for blockchain, it’s more accessible than you think

When blockchain first hit the tech scene about 12 years ago, it was mostly recognised as the...

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NEWS
Delivering an effective cybersecurity strategy

Cybersecurity continues to be a major challenge for companies, with as many as four in ten...

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NEWS
Business as usual? Why the aviation industry cannot revert to its pre-pandemic ways

After a summer of chaotic scenes in airports and ever-changing travel restrictions, many in the...

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NEWS
How data is changing the way hotels streamline operations

By Joe Beaumont, Head of Hospitality at Exponential-e.

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NEWS
How blockchain and AI are helping the current COVID-19 vaccine rollout

As promising as the current COVID-19 vaccines are in the fight against the pandemic, the biggest...

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NEWS
AI and Automation – Is your business ready for hyperautomation?

As businesses gain through improved ROI, investment in hyperautomation is expected to increase to...

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Videos

In this interview, Lorenzo Romano, CEO of GCX, explores the shift from traditional Service Level Agreements to Experience Level Agreements and what it means for MSPs delivering managed connectivity. He...
Greg Jones, SVP of MSP Success at Kaseya, discussed the TruPeer initiative and its role in supporting MSPs. He also addressed SMB IT growth, AI adoption, sustainability, and the influence of Gen Y and Gen Z...
Antti “Jogi” Poikola newly appointed Managing Director of the Finnish Data Center Association (FDCA), explains how Finland has an exceptional opportunity to become a leading country in sustainable digital...
Brandon Smith, VP of Global Sales and Product at ZincFive, how AI workloads are fundamentally changing data centre power profiles - shifting from steady, predictable loads to highly dynamic, burst-driven...

News

The new global Code of Professional Conduct sets ethical standards for cybersecurity practitioners worldwide, emphasising trust, integrity, and principled decision-making.
Exabeam's recent report highlights the complex relationship between AI investments and cybersecurity budget planning, revealing challenges in aligning tech decisions with business outcomes.
UK government faces technical debt challenges as AI adoption grows, demanding modernisation and skill enhancement across public sector tech systems.
ANSecurity enhances cyber resilience for a UK racing and leisure organisation, ensuring security without interrupting operations at heritage venues.