NEWS
AIOps: Moving beyond the trigger-driven alerts model with deep learning

The standard application of AI to IT operations is to mitigate the “overload of red alerts”: too much noise, not enough signal. This is a valid concern as IT estates grow larger, but the emphasis on individual overload does nothing to address the underlying process issue. By Shaun McGirr, AI...

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NEWS
The importance of AIOps within Value Stream Management

IT organisations today are charged with both running the business as well as reinventing it. By Gaurav Rewari, CTO and GM of AI and VSM at Digital.ai

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NEWS
Telecom: Enabling Automaton Everywhere through AI and Analytics

As operators drive to increase the velocity and scale of Service Assurance processes across their complex, converging enterprise IT and network domains, automation has become a critical priority. By Ian Russ, EMEA Chief Architect within BMC Software’s Office of the CTO.

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NEWS
How AIOps is driving digital transformation

In the current digital age, any successful organisation will understand that business growth requires managing dynamic infrastructures and embracing digital transformation. By Ali Siddiqui, Chief Product Officer, BMC Software

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NEWS
Understanding legacy infrastructure by looking at the pyramids

When you look at the Saqqara Necropolis, the oldest of Egypt’s pyramids, do you immediately...

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NEWS
The move to SaaS

Gaining visibility over applications to close the security gap By Vincent Berk, Chief Security...

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NEWS
Intelligent automation is an absolute must

At a time when competitive pressure has never been more intense, good customer service has never...

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NEWS
Accelerate your automation journey with a Centre of Excellence

An automation CoE is the essential foundation needed to successfully launch automation initiatives,...

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NEWS
Using the greater data ecosystem to drive great decision making

As the fallout from the COVID-19 pandemic continues to disrupt the majority of industries, its...

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NEWS
Now or never for more perfect software

Now is the time to celebrate how software is helping us, everyday consumers, to get our daily tasks...

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NEWS
The importance of visibility in AIOps for digital transformation

The concept of digital transformation is a highly complex one. It means many things to many people,...

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NEWS
Observability vs. monitoring for DevOps professionals

What precisely are the requirements of a DevOps practitioner, as opposed to an SRE, legacy...

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Videos

Will Morey, Managing Director at Gamma, explains why PSTN migration is a scale problem for MSPs, not a technical one. He shows how structured journeys, partner support, and integrated platforms turn forced...
Eva Diego, the new CEO of Hyphen, an international architectural practice working with many of the world’s leading brands and digital infrastructure developers, explains how global demand for critical...
DCW Asia 2025 - Part 1 of 3
Steven Heinsius, Vice President of Product Management & Marketing EMEA, explains what sets the new Cisco 360 program apart for MSPs. He highlights how it enables outcome-driven managed services and shares...

News

Despite significant investment in GenAI, employee engagement remains limited, spotlighting challenges in integration and adoption.
Honeywell partners with TCS to enhance AI-driven autonomous operations, leveraging IT and OT convergence for better efficiency and intelligence.
Motive introduces advanced AI enhancements to streamline driver qualification processes and compliance tracking, making operations more efficient.
TalkTalk Business has finalised its separation from TalkTalk Group and transitioned to independent operations, focusing on managed network and enterprise services.