NEWS
Intelligent automation is an absolute must
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At a time when competitive pressure has never been more intense, good customer service has never been more important. By Kay Knoche, DACH Lead for Decisioning & AI Solutions at Pegasystems

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NEWS
Accelerate your automation journey with a Centre of Excellence
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An automation CoE is the essential foundation needed to successfully launch automation initiatives, and, in doing so, becoming a business that thrives within the ever-changing and challenging business environment. By Vijay Kurkal, CEO, Resolve

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NEWS
Using the greater data ecosystem to drive great decision making
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As the fallout from the COVID-19 pandemic continues to disrupt the majority of industries, its impact on supply chains has been nothing short of seismic. As teams continue to face increasing pressure to make the right decisions at the right time - squeezing every last drop of insight and information out of vast lakes of data is now more important than ever. By Will Dutton, Director of Manufacturing, Peak

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NEWS
Weeding your digital garden to provide outstanding software experiences
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Providing a digital experience is like tending to a garden – there’s always room to grow and improve. By Dave Anderson, Digital Evangelist at Dynatrace

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NEWS
Thriving in the enterprise AI era

Enterprise AI is the ability to embed AI methodology — which combines the human capacities for learning, perception, and interaction all at a level of complexity that ultimately supersedes our own abilities — into the very core of an organisation’s data strategy. By Alexis Fournier, Director of AI Strategy, Dataiku

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NEWS
What is an AI strategy and how do you build one?

We now live in an age of AI implementation. AI has completely revolutionised the way we work, interact and go about our lives. By Michael Chalmers, MD EMEA at Contino

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NEWS
How to train your AI algorithm

Successful AI algorithms are built on a foundation of training data, but sourcing data that fits your needs and meets volume requirements is harder than you might think. Particularly when it comes to developing AI-driven applications and smart voice assistants. Richard Downs, Director Northern Europe, Applause.

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NEWS
Retail innovation – enabling the store of the future

How can brands leverage mobile and digital technology in-store to deliver new retail experiences? By Paul Lynch, Area Vice President & Managing Director, LiveArea EMEA

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NEWS
AI-fuelled digital experiences are the future of great customer experiences

Delivering great online experiences have become a top priority for companies over the last decade. Yet, few take meaningful action to achieve them. By Mark Armstrong, senior director at Genesys

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NEWS
Why big data and AI are a match made in heaven

By Emilio Valdes, SVP EMEA & LATAM, Informatica,

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NEWS
Five Practical Ways Contact Centres Can Use AI to Create Value in 2021

By Martin Taylor, Co-Founder and Deputy CEO at Content Guru.

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NEWS
Delivering intelligent automation to retail

There’s no doubt that every industry sector is under tremendous pressure to improve processes, speed to market and productivity and this is especially the case the in the retail sector. By Andrew Pellegrino, Director of Intelligent Automation at DataRobot.

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NEWS
Role of conversation intelligence for brands post COVID-19

Thought Leadership Article by Talkwalker CEO, Robert Glaesener.

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NEWS
Best practices for building an AI serving engine

One of the most critical steps in any operational machine learning (ML) pipeline is artificial intelligence (AI) serving, a task usually performed by an AI serving engine. By Yiftach Schoolman, Redis Labs Co-founder and CTO.

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NEWS
Overcoming AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how organisations can overcome the challenges presented by AI in 2021.

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Videos

Mark Jow, EMEA Vice President - Sales Engineering, Commvault, talks through the success of the company’s Metallic Software-as-a-Service Backup offering, a year on from the European launch, as well detailing the AWS availability of Commvault Backup & Recovery, and providing some great insight into a recent customer win at Syncreon.
Spectra Logic’s Vice President of Product Management and Solutions, David Feller, shares the company’s own experience of dealing with a ransomware attack, explaining how this has shaped the development of recently launched attack-hardened, hybrid, multi-cloud data management and storage solutions.
Craig Stewart, Chief Technology Officer at SnapLogic, provides some fascinating insights as to how a combination of data and AI and Machine Learning is already providing major benefits across all industry sectors, not least in helping organisations to address major sustainability challenges; and also in allowing many businesses to capitalise on the IoT opportunity. In summary, Craig believes that few, if any, companies can afford to ignore the advantages of increased data literacy.
Ken Hall, Data Center Solutions Architect at Commscope, provides some fascinating insights into the world of networks and connectivity, with wireless infrastructure, fueled in part by the advent of 5G, predicted to grow in importance as end users demand a secure, ‘seamless’ work experience, no matter where, when or how.

News

Connects more than 15 systems to create a single view of the customer.
VMware has formed an agreement with BT, a leading global communications services provider, to offer multinational customers more choice and flexibility in how they embrace a cloud-first approach to networking, security, and edge computing.
New services, capabilities, and efficiencies for the research and education community that accelerate scientific collaboration at a global scale.
Comprehensive update provides best-in-class SIEM and SOAR integration within one unified security operations platform for accelerated detection, investigation, and response.