At a time when competitive pressure has never been more intense, good customer service has never been more important. By Kay Knoche, DACH Lead for Decisioning & AI Solutions at Pegasystems
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An automation CoE is the essential foundation needed to successfully launch automation initiatives, and, in doing so, becoming a business that thrives within the ever-changing and challenging business environment. By Vijay Kurkal, CEO, Resolve
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As the fallout from the COVID-19 pandemic continues to disrupt the majority of industries, its impact on supply chains has been nothing short of seismic. As teams continue to face increasing pressure to make the right decisions at the right time - squeezing every last drop of insight and information out of vast lakes of data is now more important than ever. By Will Dutton, Director of Manufacturing, Peak
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Providing a digital experience is like tending to a garden – there’s always room to grow and improve. By Dave Anderson, Digital Evangelist at Dynatrace
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Enterprise AI is the ability to embed AI methodology — which combines the human capacities for learning, perception, and interaction all at a level of complexity that ultimately supersedes our own abilities — into the very core of an organisation’s data strategy. By Alexis Fournier, Director of AI Strategy, Dataiku
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We now live in an age of AI implementation. AI has completely revolutionised the way we work, interact and go about our lives. By Michael Chalmers, MD EMEA at Contino
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Successful AI algorithms are built on a foundation of training data, but sourcing data that fits your needs and meets volume requirements is harder than you might think. Particularly when it comes to developing AI-driven applications and smart voice assistants. Richard Downs, Director Northern Europe, Applause.
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How can brands leverage mobile and digital technology in-store to deliver new retail experiences? By Paul Lynch, Area Vice President & Managing Director, LiveArea EMEA
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Delivering great online experiences have become a top priority for companies over the last decade. Yet, few take meaningful action to achieve them. By Mark Armstrong, senior director at Genesys
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By Emilio Valdes, SVP EMEA & LATAM, Informatica,
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By Martin Taylor, Co-Founder and Deputy CEO at Content Guru.
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There’s no doubt that every industry sector is under tremendous pressure to improve processes, speed to market and productivity and this is especially the case the in the retail sector. By Andrew Pellegrino, Director of Intelligent Automation at DataRobot.
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Thought Leadership Article by Talkwalker CEO, Robert Glaesener.
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One of the most critical steps in any operational machine learning (ML) pipeline is artificial intelligence (AI) serving, a task usually performed by an AI serving engine. By Yiftach Schoolman, Redis Labs Co-founder and CTO.
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Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how organisations can overcome the challenges presented by AI in 2021.
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