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IT Management + Service News Videos Expert Opinions

NEWS
Log intelligence for IT operations

LM Logs automatically analyses log data, surfaces anomalies and puts logs in context for faster troubleshooting.

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Improving operational efficiency

Pega cloud-based solutions to enable single, consolidated platform for underwriting processes.

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Quality assurance is now a business priority to help deliver trusted enterprise digital transformation

Latest edition of the World Quality Report highlights that quality assurance has steadily evolved from an independent activity to a fully integrated function in organizations.

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Improving supercomputer capacity planning

Bright Computing says that DHI Group has upgraded its supercomputer, which now includes Bright Cluster Manager, to support a demanding HPC environment.

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A&O IT Group consolidates disparate IT estate

Managed services provider selects SolarWinds MSP for remote monitoring and support.

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Micro Focus introduces CISO resource to accelerate enterprise resilience

CyberResilient.com equips cyber leaders with strategic knowledge and an intelligent assessment tool...

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Infovista works with Rakuten Mobile

Strategic radio planning delivered as microservices pave the way for future network automation...

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Digital.ai and BMC collaborate

Digital.ai has formed a strategic alliance with BMC to provide an advanced, AI-driven change...

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What happens next?

International Data Corporation (IDC)has publishd its worldwide information technology (IT) industry...

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Research shows surge in IT support requests will prompt service desk investment

Research conducted by YouGov on behalf of Cantium Business Solutions, a specialist provider of IT,...

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TietoEVRY to boost K Group’s growth with new technologies and automation

TietoEVRY and Kesko have signed an agreement to support the implementation of Kesko’s strategy...

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Apptio integrates with New Relic

Apptio has announced the integration of Apptio Cloudability with the cloud-based observability...

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IT monitoring budget increases after COVID-19

This first edition, conducted among 600 IT professionals, confirms the strategic importance of IT...

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Tampa General Hospital uses BMC Automated Data Solution

BMC's Control-M helps Tampa General automate data processes for enhanced health care and...

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NEWS
ITV keeps Brits entertained during lockdown with Freshworks

Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team...

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Videos

Why getting AI right matters more than getting there first: lessons in automation culture and service delivery

In this interview, Dr. Brian Luckey, Chief Information Officer, and Kris Laskarzewski, Chief Transformation Officer at Integris, discuss the realities of embedding AI into a services business. From 'fail fast'...

Redefining the battery blueprint

Mike Nagus, CEO of LiNova, a battery tech company, talks backup power infrastructure, UPS and battery technologies – comparing and contrasting traditional approaches and solutions with some of the emerging...

AI - time for a rethink?

Claire Keelan, UK MD at Onnec, is warning that the UK will fall short of its AI ambitions and data centre expansion targets, unless it tackles the growing workforce shortage by tapping into underused talent...

Spark set to revolutionise the IT service desk

Denis Schertenleib, Nexthink’s Senior Director of Product, believes that the IT service desk won’t survive the next five years and that agentic AI will be the future of IT support. He also discusses...

Expert Opinions

Drones and datacenters: An unexpected aerial adversary amidst the AI boom

AI growth makes datacenters prime targets for drones, requiring radar-led, multi-sensor airspace security to detect threats, prevent disruptions, and protect critical infrastructure. By Kara Quesada,...

What new ISO/IEC testing rules mean for MPO, singlemode and warranties

By Andrew Sedman RCDD, Head of Technical Support & Training, Reichle & De-Massari AG.

The AI Boom Is Exposing a Delivery Gap

By Brian O’Hare, Service Director at BCS Consultancy.

WAN Networking: shift to the edge?

By David Trossell, CEO and CTO at Bridgeworks.

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