NEWS
COVID accelerates demand for gig-driven customer support models

Report by GigCX platform provider Limitless shows customer service has helped supplement ‘gigger’ income and had a positive impact on mental wellbeing, during COVID.

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NEWS
No Going Back? Demand for hybrid working intensifies

Fujitsu research finds 85% of the C-suite and 71% of employees believe hybrid working will make their organisation more resilient and better equipped to survive economic issues.

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NEWS
Drax Group deploys Solace to improve its IT infrastructure

Drax Group has selected Solace's event streaming and management technology to make its IT architecture more efficient, agile, and to help reduce the cost of delivery.

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NEWS
Merging culture and technology the way forward?

Smartsheet has revealed 71% of technology decision-makers are rethinking their longer-term strategic decisions around workforce technologies, according to a commissioned survey of enterprise professionals conducted by 451 Research, part of S&P Global Market Intelligence.

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NEWS
Kaseya reveals latest innovation cycle

Key updates allow IT professionals to discover virtual machines, customise cybersecurity training...

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NEWS
New benchmarks reveal impact of digital transformation

Last year, digital transformation accelerated, and business spend was scrutinized - causing many...

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NEWS
A new, open ecosystem for intelligent and sustainable mobility

Atos, Dassault Systèmes, Groupe Renault, STMicroelectronics and Thales join forces to create the...

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NEWS
IT leaders focus on employee experience

60% of IT organizations are investing in improving employee experience to support remote workforce...

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NEWS
MSP industry faces regulation

2nd edition of annual report provides analysis of 2020 MSP security trends, and predictions and...

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NEWS
HSBC joins BIAN to collaborate on IT architecture development

The global bank brings an international perspective to the not-for-profit organisation.

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NEWS
Digital workforce evolving to meet demand for ‘work anywhere, handle everything’ staff

The technology industry is becoming more geographically diverse with an 149% rise in number of...

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NEWS
Procurement strategies shifting to restore growth post-COVID-19

Ensuring supply chain continuity, identifying new revenue opportunities, and improving decision...

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NEWS
Digital architects under pressure

Past technology decisions including legacy databases and poor cloud infrastructure to blame.

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NEWS
UK employees working remotely turn to shadow IT

New research from Forcepoint reveals over a third (37%) of UK employees use shadow IT at home, with...

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Videos

In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...
In this interview, Lee Clark, Cyber Intelligence Production Manager at RH-ISAC, discusses the evolving role of threat intelligence. He explores how organisations are shifting from reactive security approaches...
Rory Flashman-Wells, Co-Founder, National Data Centre Day, and Managing Director at Spa Communications, and Duncan White, Senior Director of Communications & Marketing at AtlasEdge, National Data Centre Day...
In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...

Expert Opinions

By Ryan Lacey, UK Transport Market Lead at Sopra Steria
TES Power Managing Director, Michael Beagan, explores how the rapid growth of AI infrastructure is accelerating a major shift in data centre construction to off-site modular manufacturing and crucially, why...
Mike Fry, Infrastructure Data & Security Solutions Director at Logicalis UKI, discusses why many organisations are discovering that while launching AI is relatively straightforward, scaling it across the...
By Sue Azari, Industry Lead eCommerce at AppsFlyer