West Suffolk NHS Foundation Trust selects Zivver

Zivver has announced West Suffolk NHS Foundation Trust (WSFT) as a new customer, empowering the Trust’s staff and patients to easily and securely share sensitive healthcare information, and prevent human error data leaks. This new partnership reflects WSFT’s status as a Global Digital Exemplar; ‘an internationally recognised NHS provider delivering improvements in the quality of care, through the world-class use of digital technologies and information’.

Liam McLaughlin, Chief Information Officer (CIO) at West Suffolk NHS Foundation Trust, said, “We’re rolling out Zivver across our organisation, making it as easy as possible for our clinical and support staff to secure the data we share via email and file transfer. Crucially, Zivver provides advanced encryption technology and real time prevention of everyday human errors – such as accidentally sending information to the wrong person – via machine learning. Especially when dealing with sensitive health data, getting this wrong can be very serious, and Zivver helps us to achieve our data protection objectives with confidence.”

Zivver was chosen by WSFT as part of a switch from NHS Mail, opting to use Microsoft 365 Outlook for email instead. This switch required WSFT to obtain accreditation proving that their new email system meets the NHS Digital secure digital standard. WSFT assessed the market and Zivver came out on top due to it being the easiest to use and most secure, including the ability to prevent human error data leaks. Enabling encrypted email to patients was a core requirement, which Zivver fulfilled, and ease of use for both sender and recipient – including integration with Microsoft Outlook - strongly influenced the Trust’s purchasing decision.

Zivver will be used by around 4,800 staff at WSFT, as well as by patients from a population of around 280,000 people who live in West Suffolk.

Wouter Klinkhamer, CEO at Zivver, said, “As an internationally recognised Global Digital Exemplar, West Suffolk NHS Foundation Trust uses best practice digital technologies to improve the quality of care and drive integration, creating a blueprint for other NHS Trusts to follow. We are delighted to welcome them on board as a new customer, marking another in a long line of healthcare providers to choose Zivver to ensure the health organisations and patient data is protected.”


New report provides key recommendations to MSPs on how to best grow their cloud businesses.
Network engineers and CIOs agree that cybersecurity issues represent the biggest risk for organisations that fail to put networks at the heart of digital-transformation plans. According to research commissioned by Opengear, 53% of network engineers and 52% of CIOs polled in the U.S., U.K., France, Germany, and Australia rank cybersecurity among the list of their biggest risks.
Advances Broadcom's strategy to build the world's leading infrastructure technology company, with track record of acquiring established, mission-critical platforms.
Only 1 in 5 employees feel their organisation is very prepared for hybrid working.
C-suite research reveals businesses must embrace constant evolution and iteration to achieve digital success.
Global survey suggests businesses must re-examine their digital transformation approach to better help employees adapt to change.
Committed to driving customer value and growth by combining world-class IT and OT expertise from Hitachi Energy and Hitachi Vantara within expanded Lumada portfolio.
Precisely and Corinium survey 100 CX leaders who say they’re investing in data strategies to support the post-pandemic digital consumer.