xtype has unveiled a pioneering governance platform tailored for ServiceNow. This tool is designed to close persistent governance gaps that delay projects and increase compliance risks in enterprises. Notably, early adopters have achieved a significant boost in productivity, reporting 23% more user stories per release, a 75% drop in downtime, and audit-readiness without stifling innovation.
The launch underscores a strategic push to empower heavily regulated enterprises with transparency, compliance, and operational control during ServiceNow projects. For CIOs, this governance-led approach is a catalyst for accelerating strategic initiatives, while providing CISOs and GRC teams assurance with centralized permission management and traceability. Platform owners can swiftly reduce backlogs confidently and efficiently.
Moving beyond fragmented solutions and manual governance methods like spreadsheets and tribal knowledge, xtype introduces a new category: an integrated control plane for ServiceNow. This innovation replaces the dependency on bolt-on tools by embedding automated guardrails, ensuring changes remain compliant, fast, and consistent across all environments.
The introduction of xtype's platform coincides with rising concerns about governance gaps in ServiceNow operations. Data from xtype’s 2025 State of ServiceNow Operations Report highlights inconsistent governance practices as a primary concern amidst mounting regulatory and security pressures. 30% of organizations restrict admin privileges solely to development environments, while alarmingly 16% allow full admin access, posing serious security risks.
Ron Gidron, CEO of xtype, said “xtype removes governance as a bottleneck, replacing fragmented oversight with a native control plane that empowers businesses to innovate quickly and fearlessly without compromising compliance.”
xtype has found trust among leading banks, pharmaceutical companies, global manufacturers, and renowned brands, where governance is a intensely important. Noteworthy achievements include:
xtype’s governance platform is groundbreaking, operating as a real-time control plane across all ServiceNow environments, offering: