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Based in Lelystad – around 30 minutes from Amsterdam – the new service hub is the latest example of AVK’s commitment to providing the highest levels of in-country support for the increasing number of European data centres as they go live and throughout their operation.
By offering AVK’s European customers a dedicated, localised service infrastructure, the hub is designed to deliver enhanced service responsiveness, improved logistics and stronger client partnerships in Europe’s burgeoning data centre market.
When the new service hub opens as scheduled in April this year, companies operating in the energy and data infrastructure sector across Europe will immediately benefit from the greater proximity of AVK service engineers to major data centres, ensuring rapid support and improving operational efficiencies.
The Netherlands hub will consist of warehousing, critical spares and administrative offices for which staff recruitment is currently underway, including for a European Service Manager. Plans are in place for AVK to expand its European presence even further, with the next new hub scheduled to be set up later this year in Frankfurt, followed by other key locations. There is already a service office operating in Dublin, Ireland.
The creation of these new service hubs not only illustrates AVK’s forward-thinking approach to integrating local infrastructure but also underlines the company’s growth trajectory and its continuing investment in operational excellence. The hubs also support AVK’s long-term plan to roll out its already successful Academy program to provide further training. AVK academies are dedicated training hubs that play a vital role in developing the next generation of data centre engineers.
Says Lynsey Partlow, Service Director at AVK: “For several years, AVK has been expanding its service operations across European territories as a reflection of the significant number of new data centres that have been created. From this summer, we expect to see a lot more data centres commissioned and going live throughout the region, and it is essential that AVK has an active in-country service footprint that enables us to support our partners proactively as they grow.”
Lynsey adds: “Setting up these strategic service hubs will help us enormously with our supply chains, our relationships with clients and our field delivery. Instead of locally-based staff relying on our service infrastructure in the UK, having a European infrastructure will make a massive difference to how we support the increasing numbers of customers setting up new data centres across the continent.”
Looking even further ahead, Lynsey reveals several additional developments in the pipeline for AVK. For example, AVK technicians are to carry out the service and maintenance of selective catalytic reduction (SCR) systems that the company installs in data centres to minimise harmful emissions from diesel-powered backup generators.
