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Orchestrate Technologies boosts efficiency and customer satisfaction with Syncro XMM

Orchestrate Technologies enhances performance metrics by leveraging Syncro XMM, achieving a 43% reduction in ticket handling time and a 77% decrease in SLA violations.

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NEWS
AI: Retail's new normal in the UK
  • Published in AI

Explore how AI is transforming UK retail, balancing technological advancement with human oversight, and addressing challenges for enhanced customer experiences.

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NEWS
Revolutionising sales with Dealbooster Ai's virtual coach

Dealbooster Ai launches its intelligent virtual sales trainer to boost team performance using AI-driven precision and empathy.

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NEWS
Telecom operators face bandwidth bottleneck: The need for disaggregation

Telecom operators must adapt to increasing consumer demand for broadband by embracing disaggregated networks, but struggle to execute plans effectively.

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NEWS
The UK's cyber recovery challenge: Complexity vs Preparedness

New insights reveal UK's struggle against cyber incidents with only a fraction achieving true...

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NEWS
Revolutionising HR strategy with Sage's Workforce Intelligence

Sage launches an innovative analytics engine to enhance HR decision-making, improve employee...

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NEWS
Sera AI Transforming IT Operations with Advanced Automation

Xurrent unveils Sera AI, revolutionising IT operations by integrating real-time automation for MSPs...

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NEWS
Vantage Data Centers announces largest $25 Billion mega-campus investment in Texas

Vantage Data Centers unveils a groundbreaking $25 billion investment in a mega-scale data centre...

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NEWS
Delska's new 10MW data centre in Latvia achieves Tier III design certification

Delska’s new 10MW EU North Riga LV DC1 secures Tier III Design Certification and targets LEED...

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NEWS
Sectigo's report reveals industry challenges in digital trust

Sectigo's latest report unveils the pressing challenges enterprises face in adapting to short...

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NEWS
Digital Science launches 2025 Catalyst Grant for data visualisation innovations

Digital Science introduces its Catalyst Grant 2025, offering up to £25,000 for groundbreaking data...

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NEWS
Revolutionising Bundesliga: DFL's partnership with ServiceNow

DFL partners with ServiceNow to enhance Bundesliga's digital landscape, boosting automation and...

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Videos

Beyond generative AI: agentic workflows in the MSP security stack

In this interview, Doni Brass, VP of Products at Guardz, breaks down how Guardz is helping MSPs fight back against increasingly accessible cybercrime with automation, unified tools, and AI-powered triage. He...

How 2026 will redefine the UK’s data centre landscape

Mary-Ann Clarke, AECOM’s Director of Data Centre Delivery, believes that developers, utilities, planners and government need to work together to accelerate investment in grid reinforcement and smart energy...

AI in action: applying probabilistic thinking to enterprise workflows

Andy MacMillan, CEO of Alteryx, explores how organisations can scale AI effectively by empowering business analysts to work with data and probabilistic insights. He discusses building trust in AI outputs and...

Why getting AI right matters more than getting there first: lessons in automation culture and service delivery

In this interview, Dr. Brian Luckey, Chief Information Officer, and Kris Laskarzewski, Chief Transformation Officer at Integris, discuss the realities of embedding AI into a services business. From 'fail fast'...

Expert Opinions

Zero Trust alone can’t win the next digital war

Ned Miller, Senior Vice President for Strategic Growth Initiatives at Everfox.

Supporting MSPs to navigate the evolving ICT Channel

Insights from Louise Purdie, Head of Indirect at Abzorb.

What MSPs need to know about cyber insurance in 2026

By Ryan Windt, Head of Growth Marketing, SeedPod Cyber.

Trends and Best Practices for Designing AI-Ready Data Centres

AI-Ready Data Centres

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