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Customer service being overlooked, survey shows

Commissioned by KANA Software, the survey shows that the majority of business managers think customer service plays little part in generating additional revenue

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Protective data centre efficiency
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Borri Ltd has supplied and installed two high efficiency Borri B9000FXS 300kVA (Uninterruptible Power Supply) UPS systems at the latest data centre facility on the Isle of Man.

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Cloud vs on-premises storage: Does it really matter?

By Rebecca Thompson, VP Marketing, Avere Systems.

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Proact supplies Finland’s first VMware Virtual SAN to PVP

Proact, the largest independent storage integrator in Europe, will be supplying what is thought to be Finland’s first VMware Virtual SAN implementation to Pohjanmaan Verkkopalvelut Oy. This is a fully redundant, scalable system based on Cisco UCS servers. The package includes VMware...

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Appointment of Nissar Rahman marks another milestone in Airedale International’s export growth programme

Following the opening of its Dubai office in February, Airedale International has now appointed...

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Six Degrees Group underpins major UK festival’s website

Bestival appoints converged services provider to support four days of music, 350 acts and 55,000...

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Lantronix® SLB™ eliminates branch office downtime

Next-generation SLB now available in Europe and Asia; Enterprise users improve customer response...

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Real time energy monitoring

Synapsys Solutions is helping building managers see in real time exactly how their estate is...

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Capita IT Services offers Microsoft applications to public sector via G Cloud 5

Capita IT Services is now offering a range of Microsoft productivity applications in a secure,...

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EtherDrive platform chosen for backup service

Purity IT AS (Purity), a prominent Norwegian storage systems integrator specializing in storage,...

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FTSE 250 health company optimises IT service delivery

Synergy Health, the trusted experts in global health, have selected assyst, the leading IT Service...

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Onyx Group named office Public Sector Cloud Supplier

Data Centre & Cloud specialists Onyx Group are celebrating once more as they have been named as...

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Videos

AI might be here, but quantum computing is looming on the horizon

Daniel Thorpe, JLL's Head of Data Center Research, EMEA, outlines the findings of the company’s new "The Future of Quantum Real Estate" report, which details how quantum computing is emerging as the next...

DCS talks to RiT Tech at the DCA's 10x10 2025

In this video, we talk to RiT Tech at the DCA's 10x10 2025

MSPs in focus as Mimecast expands its global partner ecosystem

Micheal McCollough, Senior Vice President of Worldwide Partners & Alliances, Mimecast, discusses his new role at the company, where he will lead the evolution of Mimecast’s Channel and MSP programmes, expand...

Can we power AI-driven data centres without derailing Net Zero progress?

Javier Cavada, President & CEO EMEA, Mitsubishi Power, discusses the many energy-related challenges facing the data centre industry as it tries to address the apparently contradictory demands of AI and the...

Expert Opinions

Closing the AI implementation gap for UK small businesses

By Richard Bearman, Chief Development Officer, British Business Bank.

DRM in the age of FAST and AVOD: Protecting content without killing reach

As the streaming landscape evolves, content security through DRM becomes crucial for FAST and AVOD platforms to balance reach with protection.

Transforming Cyber Defence with Agentic AI

By Micah Heaton, Executive Director, Microsoft Security Centre of Excellence at BlueVoyant.

The effectiveness of videos for engineering training

The experts from saVRee tell us how video based training could revolutionise the way that engineers learn

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