Self-help on the rise as service desk headcounts drop

Research reveals service desks will rely on self-help innovations to compensate for shrinking teams.

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Enterprise Chef helps Klarna make online payments safer and simpler

Klarna, one of Europe’s fastest growing companies and a leader in online payments, has deployed Opscode Enterprise Chef™ to automate configuration management and application delivery for its large-scale virtualized infrastructure. Using Enterprise Chef, Klarna can empower its many...

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Splunk turns to Ping Identity

Splunk has selected Ping Identity to provide its customers with simple and secure access to the Splunk customer portal.

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Datacenter investments boom in the Nordics

A couple of years ago all eyes in the technology world turned North when Google established a...

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Scottish Environment Protection Agency divorces the desktop for a mobile workstyle

Citrix technology empowers users to work from anywhere, on any device; reduces desktop PC energy...

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Brocade launches network switch for scale-out campus aggregation

Brocade has announced an addition to the company’s campus networking family with the new...

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Tandberg Data introduces industry's first 2TB RDX® data cartridge

New RDX removable data cartridge expands family of RDX media for scalable backup, restore and...

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Thinking outside the box

When Emerson Control Techniques Ltd commissioned SKT Services to provide an energy efficient...

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High-density fiber system

Cable and connectivity solution reduces pathway fill, raises patching density.

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Palo Alto Networks and VMware ‘transform’ Cloud deployments

Palo Alto Networks® and VMware, Inc. have announced a partnership backed by a new...

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VDI project pays dividends for Bank of Stockton

The Bank of Stockton, with 16 branches in Central California, has deployed hybrid storage arrays...

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Videos

Adam Salley, Sr. Director, Solutions Specialists, Kaseya, outlines the importance of service productisation and MSP enablement.
Mike Arrowsmith, CTO at NinjaOne, shares valuable insights into a number of cybersecurity issues, explaining how AI adoption itself isn’t problematic when done thoughtfully – but lack of cyber awareness in...
Adam Salley, Sr. Director, Solutions Specialists, Kaseya, examines the shift to cloud workloads and as well as the importance of commercial flexibility.
Adam Salley, Sr. Director, Solutions Specialists, Kaseya, discusses the current business continuity and disaster recovery landscape.

Expert Opinions

By Conrad Purcell, partner, and Kayley Rousell, associate, in the Energy, Power and Natural Resources Practice Group in the London office of Haynes Boone.
Toni de la Fuente, CEO and Founder of Prowler, unpacks how AI is moving from a supplementary tool to a core layer of modern cloud defense.
By Dave King, Product Engineering Architect at Cadence.
Nick Rogers, CEO of Exacta Technologies, explores the growing importance for businesses to prioritise on-premises over cloud storage in not only reducing hefty management costs but to ensure complete control...