Between them, they plan, buy and provide health and care services for more than two million local residents across eight boroughs, spending circa £4bn per year.
With 400 GP practices, ten hospitals and four mental health and community health trusts across the eight boroughs, they are the largest Sustainability and Transformation Partnership (STP) in the country.
TrueCue and NWL’s relationship stretches back to 2013, and since then we have partnered on multiple initiatives across the healthcare space.
Previous engagements include Social Care, Mental Health and Patient Risk Stratification, all of which centred around WSIC, a Data Warehouse (DWH) developed by TrueCue containing data that covers all corners of the health care space, such as GP Events, Community Visits and A&E admissions.
As was the case across the NHS, when COVID-19 struck, NWL were all hands-on deck to ensure their hospitals were not overwhelmed.
With 5 providers within its network, which then contain a further 15 sites that are caring for COVID-19 patients, there was a surmounting challenge to harness the right data, at the right time to ensure the crisis was managed as effectively as possible across the region.
Each of these Providers were beginning to collect data on patients within their care and this was being collated by the NWL WSIC team. TrueCue’s role was to integrate additional datasets being provided by the Hospitals into the existing WSIC DWH, these included pathology results and daily situation report data.
We were then tasked to present back meaningful and useful analysis which would allow the COVID Taskforce “Gold Command” to track at a high level COVID cases and hospital capacity, as well as allowing GPs to view their specific patients in order to provide suitable after care.
TrueCue offered pro-bono work to our healthcare partners in order to assist with the fight against COVID-19.
Underpinning our solution was our WISIC DWH, which allowed TrueCue to deliver 6 WSIC Dashboards covering the required scope:
Multiple issues such as data quality, changing requirements from health care professionals and simply a tight timeframe arose, though with the continued effort from NWL and TrueCue these were managed and overcome.
Kavitha Saravanakumar, Deputy Director of Business Intelligence and Data Management at North West London Collaboration of Clinical Commissioning Groups, says:
“North West London, especially our black and minority ethnic communities, have been hard hit by COVID19, with Brent and Harrow 2 of the 3 most impacted boroughs in London.
“Needless to say, effectively dealing with the impact of the crisis has been hugely challenging, and largely dependent on our capability to track the number of cases, monitor our hospital capacity, and ensure GPs are equipped to provide suitable after care.
“TrueCue’s offer of a pro-bono package of work, has been fundamental in ensuring we achieved this capability. Most notably, providing our COVID Taskforce with the analysis they require to make daily ‘life or death’ decisions, whilst maintaining optimal care and support across our other services.
“Delivering an integrated care solution with so many challenges, in a very tight timescale, is a testament to the quality, dedication and commitment to the NHS, which TrueCue continue to demonstrate in our ongoing partnership.”