Virtual Instruments launches VICA certification

The VICA training certification allows independent delivery of entry-level installation, support and consultancy services through hands-on experience of Virtual Instruments flagship offering VirtualWisdom®. As Level One VirtualWisdom administrators, certified professionals gain a deep knowledge of Infrastructure Performance Management, which is critical to key IT initiatives such as data centre migration and consolidation, cloud adoption and virtualisation.

Thanks to its staff being Virtual Instruments Certified Associates, ByteLife can now offer a more appealing bundle to its customer base across the Baltic region and Sweden; by packaging the solution alongside installation and servicing the company becomes a more valuable resource for its customers, gaining greater independence and revenue streams simultaneously.

“At Virtual Instruments we are highly committed to providing our channel with the support it needs; our partners are a crucial element in our growth path and initiatives such as VICA are testament to this. ByteLife’s staff certification will help us provide excellent service and knowledge locally so that we can continue to enhance our global lead in infrastructure performance management,” said Richard Brown, EMEA OEM and Channels Director at Virtual Instruments.

Taavi Must, Managing Director at ByteLife said: “As the first company to have VICA certified staff, in our region, we’re ideally placed to offer our customers the benefits of IPM technologies and Virtual Instruments’ monitoring and reporting solutions in particular. VirtualWisdom is currently the only way to get real-time visibility across the whole storage infrastructure, we know we can only stand to benefit as we lend our new skills and knowledge to our marketplace.”

Virtual Instruments’ VirtualWisdom platform is one of the leading IPM tools available today and is installed in hundreds of the world’s largest data centres where it helps infrastructure, server and storage administrators cut application response time, reduce outages, and significantly increase virtual and physical infrastructure performance and utilisation. Comprised of hardware and software probes and an easy to use graphical user interface, VirtualWisdom includes comprehensive, real-time and historical monitoring and measurement for the entire system, improving utilisation, performance, and availability to drive significant business and operational benefits.