Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Dell end-to-end IT underpinning 40 competition and non-competition sites at Glasgow 2014 Games, to...
Huawei has kicked off the Huawei Cloud Congress 2013 (HCC 2013) at the Shanghai Expo Center....
Research from Sungard Availability Services® finds that despite being considered a necessity in...
Carbon Trust Standard recognises carbon-footprint reductions in Savvis UK data centres.
Addressing the needs of a growing landscape of Internet of Things (IoT) and Fast...
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Modernising Oracle with converged infrastructure

Customers who adopt Dell EMC VxBlock technology experienced 99% less planned and unplanned downtime according to a study by IDC.

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