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Despite the disruptive impacts of COVID-19, 47% of organizations plan to increase their investments...
Cisco has launched its new IT Operations Readiness Index revealing how data is transforming the way...
The Internet of Things (IoT) is the emerging technology that offers the most immediate...
Collaboration will enhance safety, security and entertainment solutions for multi-national...
Speedcast International has launched a next generation Internet of Things (IoT) platform designed...
The manufacturing landscape is about to change and change in a big way, according to ABI Research,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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