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New Capgemini report reveals that upskilling programs help fulfil automation’s productivity...
Almost 5,000 knowledge workers and business decision makers share their insight on how RPA is...
DigiCert ONEⓇ support for strong authentication in dynamic environments, scalability and...
Report reveals a 700% increase in IoT-specific malware and the ‘chattiest’ IoT devices.
oneM2M has released its first whitepaper on IoT sustainability. Co-written by diverse industrial...
ISG Provider Lens report finds German manufacturers looking to modernize through machine learning,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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