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Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries...
50% of consumers want blend of technology and human input in retail experience.
Deal to enable IoT opportunities for Chunghwa’s enterprise customers through Ericsson IoT...
Westcon, the international technology distributor, has launched its new EMEA Go-To-Market...
Gartner has highlighted the top strategic Internet of Things (IoT) technology trends that will...
Vodafone Business has launched its 2020 IoT Spotlight report, focused on the impact IoT is having...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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