CSPs across North America, Europe, Latin America, EMEA and APAC disclose plans for automation.
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New survey reveals that 48% accelerated automation projects as a result of the pandemic, with cost savings, customer satisfaction, and employee productivity as primary drivers.
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When the Port of Moerdijk had a large wind farm installed at the Southern Netherlands municipality in 2020, operated by Vattenfall, one of the European leaders in green energy, officials realized the turbine towers could serve an additional purpose: hosting an Internet of Things (IoT) network that provides key sensor data to the bustling port 120 meters below. Kerlink, a specialist in solutions dedicated to the Internet of Things, was selected to provide the gateways for the LoRaWAN® project.
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Partners developing standardised technology to replace complex, often unreliable VPNs.
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Enables customers to localise IoT devices in the US and eliminate permanent roaming issues.
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Data insights will move from digital to physical interactions with the mining of vast new sources of data resulting from user interactions with ‘things’ rather than digital services.
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Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.
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