NEWS

Decision makers too reliant on gut feeling?

According to a new report from Arelion (formerly Telia Carrier), a third (32%) of business leaders admit that over 50% of their decision-making process is based on emotional response or ‘gut feel’ when choosing a network provider. Decision-makers in the US are particularly driven by emotion, with 46% attributing over half of their decision-making processes to it. The survey was conducted in the US, UK, France and Germany, and the report “The Quest for Network Quality in 2022” provides...

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NEWS

Rising customer expectations makes “exceptional” the new service baseline

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.

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BLOG

How CIOs can harness the value of technology by having strong data foundations

By Harvey Lewis, Associate Partner, Client Technology & Innovation at EY.

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NEWS

Orbus Software and Lucid Software partner

Combining iServer365 and visual diagramming enables faster data-driven decision making.

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NEWS

Data access challenges thwarting European CEOs’ aims to become data-driven intelligent organisations

62% of European organisations have issues leveraging their data due to the lack of proper data access governance.

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NEWS

Two-thirds of European SMBs yet to fully optimise their business for hybrid working

New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year per employee to IT downtime.

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First digital marketing agency acquisition in Europe to tap experience design talent; Combines...
Intel has shared its strategy for the future of data-centric computing, as well as an expansive...
Irish scale-up taps Fivetran to automate data flows from 45 business applications and databases,...
With a blended model of people and technology, highly reactive onsite and 24/7 offsite resources,...
New research from Sinch reveals how top brands are unlocking smarter, more personalized customer...
Data from ‘Unlocking Growth in the Mid-Market: The Node4 Report’, reveals UK mid-market leaders...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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