HP bietet Social CRM als BPO-Dienstleistung Neue Services integrieren Social-Media-Monitoring, -Betreuung und -Optimierung in bestehende CRM-Prozesse

HP unterstützt Kunden jetzt mit neuen Business-Process-Outsourcing-Dienstleistungen (BPO) für das Customer Relationship Management (CRM) per Social Media. Als technische Grundlage dienen HPs Mehrkanal-Analyse-Technologie "HP Explore" und der HP Intelligent Data Operating Layer (IDOL, früher: Autonomy IDOL) für die Auswertung unstrukturierter Daten.

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Is ‘try before you buy’ the future of IT upgrading?

Often, the nagging doubt that your IT hardware, infrastructure and applications are no longer doing what you need them to do, creeps in over a long period. You know it all works and it’s properly supported, but you start to recognise the signs that perhaps your employees could be work more efficiently and be more productive.

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Cloud Technology Partners announces public beta of PaaSLane

PaaSLane is entering Public Beta, and available to development teams today by signing up on http://www.paaslane.com

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Cabinet Office Minister meets with Data City Exchange (dce) at GITEX in Dubai

Cabinet Office Minister and Paymaster General the Rt Hon Francis Maude met with Data City Exchange (dce) at GITEX Technology Week in Dubai, where the modular data centre provider are exhibiting at the five day event.

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Olery realises benefits Of Cloud application integration

CloudBees, Inc. says that Olery, the Amsterdam-based provider of online reputation management tools for the leisure and hospitality industry, has deployed WEAVE@cloud, reducing the time it takes to develop integrations between internal sales and marketing applications from, on average, 14 days down to 14 minutes.

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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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