NEWS

IPsoft elevates Amelia

IPsoft unveils new avatar for Amelia®, its market-leading Digital Employee™, to deliver the most human-like user experiences in the industry, building on Amelia´s advanced AI and natural language capabilities.

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NEWS

Appian acquires RPA technology

Appian to unify low-code and RPA in one comprehensive automation platform.

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NEWS

Businesses fear becoming ‘irrelevant’ through failing to embrace automation

Seven out of 10 business leaders see the creation of a ‘hybrid’ workforce as their biggest challenge.

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NEWS

Lack of skills and complexity of bot management the biggest barriers to scaling up automation and AI programmes

New research finds majority of organizations prioritizing automation skills and cloud-based delivery in order to ramp up Intelligent Automation.

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NEWS

RPA key to improving customer service excellence

Robotic Process Automation exceeded respondents' expectations in improved data quality, compliance and productivity.

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NEWS

Are robots finally getting a good reputation?

Advanced report reveals workers’ growing appetite for disruptive technology.

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New research reveals 75 percent of customers still favour live agent support for customer service...
50% of consumers want blend of technology and human input in retail experience.
89% of businesses see success in majority of automation projects; 25% in every project.
Capgemini's World Quality Report 2018 shows that customer experience is the top priority for...
IPsoft unveils new avatar for Amelia®, its market-leading Digital Employee™, to deliver the most...
New integration empowers teams working with the world’s fastest time series database to deliver...
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