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Survey reveals industry’s most important digital trends

In a new survey, Chatbots are still at the top spot as the digital trend considered most important for organisations to embrace in the coming months.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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NEWS

AI and related technologies could create around 90 million more jobs in China

Around 26% of existing jobs in China could be automated over the next 20 years, but this is projected to be more than offset by job creation of 38%, giving an estimated net gain of 12%.

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NEWS

Robot revolution promises 58 million extra jobs in next five years

Latest research from the World Economic Forum forecasts that by 2025, machines will perform more current work tasks than humans, compared to 71% being performed by humans today.

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Helping to maintain business continuity

Blue Prism’s COVID-19 Response Program is at the forefront of the pandemic crisis helping...

Automation Anywhere and Google Cloud partner

New strategic alliance will bring the Automation 360 platform to Google Cloud, and generate...

Consumers becoming increasingly comfortable with human-mimicking robots in customer service

As Google Duplex inches closer to becoming a reality, new research by Aspect Software has revealed...

Appian introduces hyperautomation platform

Appian has introduced the latest version of the Appian Low-code Automation Platform. The new...

RPA software reveue to reach $2 billion in 2021

Global robotic process automation (RPA) software revenue is projected to reach $1.89 billion in...

Survey reveals industry’s most important digital trends

In a new survey, Chatbots are still at the top spot as the digital trend considered most important...
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A Global Conversation on Artificial Intelligence

Ethics and AI: can we have both?

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