Expert Opinions

AIOps: The right Waze to managing IT and driving business success

Published in AI AIOps

A common misconception around the customer journey is that it’s a process of A to B. In reality, requirements and circumstances often change at many points along the way – much like a car trip with unexpected traffic and road closures. This is why, as IT requirements get more complex, AI for IT...

NEWS

Practical steps to form your digital transformation strategy

Published in AIOps Digital Business

Digital transformation is essentially finding new ways to leverage data within an enterprise, to drive efficiency, revenue and business insight. Now a standard for modern business, digital transformation could be worth $18 trillion in additional business value, according to analyst house...

NEWS

Deception for reducing risk and creating a defender’s advantage

Published in Datacentre + Network Security Device Security Security + Compliance

Deceiving the enemy into believing one is stronger than one actually is, manipulating them into taking self-defeating actions or tricking them into believing the costs of a military raid outweigh the spoils of victory, are tactics repeatedly used in warfare throughout history. By Carolyn...

NEWS

Organisational myopia stifles true digital transformation

Published in Digital Business

Digital companies that have created platform-based business models such as Facebook, Uber, Amazon, Airbnb, etc. have become tremendously successful because they understand what their customers want and how they behave. Today consumers are more accustomed to the new enhanced “digital way of...