NEWS
What can businesses do to help reduce AI bias?

Artificial Intelligence (AI) is being lauded as the most critical trend across a number of industries, from healthcare to manufacturing. Such is its meteoric rise, that its adoption among businesses increased by 60% between 2017 and 2018. By David Ingham, Digital Partner, Media & Entertainment,...

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NEWS
The Importance of Visibility in Network Agility

One of the hottest topics in IT today is network agility. It’s become a major focus and goal for network operations (NetOps) teams. As a matter of fact, Gartner even ranked it third on the list of the top 10 trends impacting infrastructure and operations in 2019. By Jay Botelho, Director of...

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NEWS
Chatbots Lend a Helping Hand

Needless to say, the opportunities the Internet has created have been transformational for charities and non-profits: by making online guidance available to all, they’ve been undoubtedly been able to inform and help more people. And by introducing e-commerce into the equation, it’s easier than...

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NEWS
How cloud service providers can plug the data privacy skills gap

Last May marked a seismic shift in global privacy and information rights with the implementation of the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. In the intervening period we have seen other countries follow suit with the California Consumer Privacy Act (CCPA)...

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NEWS
Are businesses going into reverse on cybersecurity?

The time needed by UK organisations to recover from a data breach is increasing. Senior decision...

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NEWS
Can your Business Afford a Skills Gap?

In the last several years the UK workforce has struggled to deal with many of the threats that have...

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NEWS
How virtual assistants will alter the way we work

The tech we use at home is slowly meeting with our workplace environments. The virtual assistant...

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NEWS
The Cloud, the channel, and the future

For many organisations, the cloud journey has only just begun, while others continue to collect...

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NEWS
What does ‘digital transformation’ really mean?

Insight from Philip White, Managing Director, Audacia.

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NEWS
AIOps in the spotlight - Part 4

AIOps is an emerging technology which offers the promise of helping IT and data centre teams get to...

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NEWS
AIOps in the spotlight - Part 3

AIOps is an emerging technology which offers the promise of helping IT and data centre teams get to...

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NEWS
AIOps in the spotlight - Part 2

AIOps is an emerging technology which offers the promise of helping IT and data centre teams get to...

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Videos

We spoke with Tim Mahnke from Aprovis at Data Centre World Frankfurt 2025 to hear about the company’s presence at the event and their role within the data centre ecosystem. Watch the full interview to...
Annabel Helm, Managing Director, Datacloud, techoraco, outlines the success of the Datacloud Global Congress 2025 - celebrating 20 years of bringing together data centre and digital infrastructure...
Tom Glover discusses the findings of the company’s recent Q1 2025 EMEA Data Centre Report, which reveal potential challenges around tariffs and wider geopolitical tensions, power constraints and demand...
We spoke with Adrian Lam from Hetone at Data Centre World Frankfurt 2025 to hear about the company’s presence at the event and their involvement in the data centre industry. Watch the full interview to...

News

Freshservice Journeys is a AI-powered capability that simplifies complex workflows spanning HR, IT, facilities, and more, to help organizations deliver an exceptional experience during employee transitions.
Frankfurt, Germany, is the Digital Capital of the world, with an unparalleled combination of very high-density digital infrastructure and the largest interconnection ecosystem of any city on the planet.
The majority (83%) of IT and business professionals in Europe believe employees in their organisation are using AI.
Experienced cloud leader Lee Thatcher has joined emerging AI specialist CloudWize as sales director.