NEWS
Why big data and AI are a match made in heaven

By Emilio Valdes, SVP EMEA & LATAM, Informatica,

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Five Practical Ways Contact Centres Can Use AI to Create Value in 2021

By Martin Taylor, Co-Founder and Deputy CEO at Content Guru.

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NEWS
Delivering intelligent automation to retail

There’s no doubt that every industry sector is under tremendous pressure to improve processes, speed to market and productivity and this is especially the case the in the retail sector. By Andrew Pellegrino, Director of Intelligent Automation at DataRobot.

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NEWS
Role of conversation intelligence for brands post COVID-19

Thought Leadership Article by Talkwalker CEO, Robert Glaesener.

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Best practices for building an AI serving engine

One of the most critical steps in any operational machine learning (ML) pipeline is artificial...

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NEWS
Overcoming AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how...

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NEWS
How and when to adopt AI – a digital maturity model

Now more than ever, digital transformation (DX) has become a strategic priority for every...

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NEWS
To embrace automation, businesses must build trust in technology

Automation is disrupting the very nature of how humans work. AI, cloud computing, bots, robots,...

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NEWS
Adaptive computing platforms deliver efficient AI acceleration

AI has begun to change many facets of our lives, creating tremendous societal advancements. From...

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NEWS
To realise transformation requires a cultural change

For many people, Jimi Hendrix is considered the best guitarist in the world. His ambidexterity...

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NEWS
Enterprise multi-cloud: what needs to change in 2021

In this new wave of cloud adoption, we are witnessing a rapid increase in multi-cloud models as a...

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NEWS
AI-powered voice analytics are now ready to power the digital-first contact centre in 2021

AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the...

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Videos

Data Centre World 2026
Data Centre World 2026
Omer Wilson, Chief Marketing Officer of the Start Campus, explains why Start Campus and EDP have signed a strategic partnership marking their shared intention to accelerate next-generation, renewable-powered...

News

Docusign has updated its Intelligent Agreement Management platform in the UK, adding new features for contract preparation, processing, and AI-assisted review.
Ping Identity introduces “Identity for AI,” extending identity and access control to autonomous enterprise agents with real-time enforcement and governance.
SentinelOne and Cloudflare integrate AI capabilities to support automated threat detection and consolidated security data for enterprise environments.
All-in-one platforms offer convenience, but retail and SaaS companies report they can limit growth, adaptability, and control over technology and data.