Expert Opinions | Digitalisation World

Is your automated technology a threat to customer relationships?

Published in Blockchain Digital Business Everything AI Internet of Things Machine Learning Orchestration + Management Tools Robotic Process Automation Virtual + Augmented Reality

We’ve all been there: trying to call our bank, GP, or utility provider, and having to press an infinite number of keys to get through to an automated voice that will make us wait on the line while letting us know that we’re number 20 in the queue. Companies claim that automating communication...

DCS talks to Piller at the DCA's 2025 10x10 Event

DCS talks to KPMG at the DCA's 2025 10x10 Event

BCS recruits a competitive edge - Part 3

Will Edwards, Consultant at BCS, describes his journey from professional rugby to data centre project management, as part of BCS’s Athlete Career Transition Programme, designed to address the data centre...

Realising the promise of PICs

Chris Maloney, Managing Director of US Operations & Director of Business Development at VPIphotonics, discusses how photonic integrated circuits (PICs) have become an enabling technology in the rapid expansion...

News

JumpCloud acquires VaultOne

JumpCloud Inc. is making IT simpler with the acquisition of VaultOne.

Workforce crisis sparks debate over HR & IT merger

New study of global tech leaders finds IT leaders believe combining functions could boost productivity and engagement.

Pulsant launches Partner Cloud

IaaS offering forms core of new UK partner recruitment drive.

Red Hat unlocks Generative AI

Red Hat AI Inference Server, powered by vLLM and enhanced with Neural Magic technologies, delivers faster, higher-performing and more cost-efficient AI inference across the hybrid cloud.

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