Expert Opinions | Digitalisation World

Is your automated technology a threat to customer relationships?

Published in Blockchain Digital Business Everything AI Internet of Things Machine Learning Orchestration + Management Tools Robotic Process Automation Virtual + Augmented Reality

We’ve all been there: trying to call our bank, GP, or utility provider, and having to press an infinite number of keys to get through to an automated voice that will make us wait on the line while letting us know that we’re number 20 in the queue. Companies claim that automating communication...

The Iberian Peninsula provisions truly global, digital connectivity

Theresa Bobis, Regional Director Southern Europe at DE-CIX, explains where once the choice of data centre locations was limited to historically strategic centres, new hubs offer economic and geographical...

AI optimism is high, but challenges remain

Nicolas Leszczynski, Principal Solution Engineer at Riverbed, discusses the results of the recent Riverbed Global AI & Digital Experience Survey, which finds that organisations are at an inflection point as...

DCS talks to James Brophy from Everest at DC Ireland 2024

In this video we talk to James Brophy from Everest at DC Ireland 2024

DCS talks to Richard Fowler from Siemon at DC Ireland 2024

In this video we talk to Richard Fowler from Siemon at DC Ireland 2024

News

ThoughtSpot appoints Francois Lopitaux to lead ThoughtSpot Embedded and Emerging Technologies

Lopitaux joins as global companies embrace GenAI solutions at scale and look to build their own data powered experiences, applications and products.

MSPs will invest in more AI security forecasting

Predictive maintenance and forecasting for security and failures will be a growing area for MSPs with an interest in security, says Nicole Reineke, AI Strategist at N-able.

More companies turning to Open-Source AI tools to unlock ROI

85% of IT decision makers surveyed reported progress in their companies’ 2024 AI strategy, with 47% saying they have already achieved positive ROI.

Automation among top security objectives for financial institutions 

Nearly 50% of organisations have experienced a security breach in the last two years.

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