Expert Opinions | Digitalisation World

Is your automated technology a threat to customer relationships?

Published in Blockchain Digital Business Everything AI Internet of Things Machine Learning Orchestration + Management Tools Robotic Process Automation Virtual + Augmented Reality

We’ve all been there: trying to call our bank, GP, or utility provider, and having to press an infinite number of keys to get through to an automated voice that will make us wait on the line while letting us know that we’re number 20 in the queue. Companies claim that automating communication...

Skills shortage drives increase in IT investment, automation and outsourcing

Alex Hoff, Co-Founder and Chief Strategy Officer at Auvik, discusses the results of the company’s recent IT Trends 2024 Industry Report, which explains how the ongoing skills shortage is shaping IT...

Cybersecurity for SMEs - a smart solution

Jamie Akhtar, Co-Founder and CEO at CyberSmart, discusses the importance of cybersecurity solutions developed specifically for the SME market and the benefits they can bring to both the Channel and end users...

Remembering how to be sustainable

Richard Eglon, CMO at Nebula, discusses the findings of the company’s latest report: ESG Unwrapped: Building a Sustainable Channel Community, which calls for collaboration, co-opetition and knowledge sharing...

Dealing with IT infrastructure complexity in a hybrid world

Andy Bevan, Head of Propositions and Strategy Consulting at Daisy Corporate Services, discusses recent research findings which reveal that two-thirds of IT leaders say that legacy infrastructure is creating a...

News

Arqit and SoftIron partner to sell more secure data centre deployments

Arqit Quantum and SoftIron have formed a partnership to enable customers to make a seamless migration to quantum safe cloud tasks, with a priority focus on the defence sector. Arqit’s quantum-safe products...

Climb Channel Solutions reveals strategic new hires

Climb Channel Solutions (Climb), an international specialty technology distributor and wholly owned subsidiary of Climb Global Solutions, Inc. has announced a number of strategic appointments to spearhead the...

Eaton opens new manufacturing base in Finland

Eaton has opened a new state-of-the-art campus in Helsinki to boost its capacity to manufacture and supply Uninterruptible Power Supply (UPS) systems, including its latest product, the Eaton 9395X.

LogicMonitor welcomes Brooke Cunningham as Chief Marketing Officer

Cunningham’s marketing expertise in upleveling observability software companies will further boost LogicMonitor’s growth.

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