Expert Opinions | Digitalisation World

Is your automated technology a threat to customer relationships?

Published in Blockchain Digital Business Everything AI Internet of Things Machine Learning Orchestration + Management Tools Robotic Process Automation Virtual + Augmented Reality

We’ve all been there: trying to call our bank, GP, or utility provider, and having to press an infinite number of keys to get through to an automated voice that will make us wait on the line while letting us know that we’re number 20 in the queue. Companies claim that automating communication...

Interview with AAlberts at DCW 2026

Data Centre World 2026

Services set to define the data centre landscape

Phil Cullerton, VP Services EMEA at Vertiv, explains why services will define the future of the data centre. The future of the data centre is not just about who builds fastest, it is about who operates best....

Interview with CET at DCW 2026

Data Centre World 2026

Beyond generative AI: agentic workflows in the MSP security stack

In this interview, Doni Brass, VP of Products at Guardz, breaks down how Guardz is helping MSPs fight back against increasingly accessible cybercrime with automation, unified tools, and AI-powered triage. He...

News

Inside the Race: Insights from Pax8’s Mission Briefing

From Red Bull Racing HQ, Pax8’s Mission Briefing explored a channel under pressure, where rising complexity and the rapid growth of AI are reshaping how MSPs operate and accelerating the shift toward managed...

Huntress extends ITDR solution to Google Workspace

Huntress expands its Managed ITDR coverage to Google Workspace, providing organisations with enhanced detection and response for identity-based threats in cloud environments.

Empowering AI with secure identity control

Ping Identity introduces “Identity for AI,” extending identity and access control to autonomous enterprise agents with real-time enforcement and governance.

SentinelOne and Cloudflare introduce AI security integration

SentinelOne and Cloudflare integrate AI capabilities to support automated threat detection and consolidated security data for enterprise environments.

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