Expert Opinions | Digitalisation World

Is your automated technology a threat to customer relationships?

Published in Blockchain Digital Business Everything AI Internet of Things Machine Learning Orchestration + Management Tools Robotic Process Automation Virtual + Augmented Reality

We’ve all been there: trying to call our bank, GP, or utility provider, and having to press an infinite number of keys to get through to an automated voice that will make us wait on the line while letting us know that we’re number 20 in the queue. Companies claim that automating communication...

Inspiring the next generation of digital technology talent

Rory Flashman-Wells, Co-Founder, National Data Centre Day, and Managing Director at Spa Communications, and Duncan White, Senior Director of Communications & Marketing at AtlasEdge, National Data Centre Day...

Interview with Portman Partners at DCW London 2026

Data Centre World London 2026

Industry under-prepared for surge in AI data centre demand

Tim Collier, director and UK data centre lead at Turner & Townsend, explains what’s needed to build confidence in the industry and to deliver data centres on schedule, how to navigate heightened competition...

How Slide is rethinking backup and disaster recovery for MSPs

Carlson Choi, COO of Slide, outlines how Slide is rebuilding backup and disaster recovery for modern MSPs, moving away from legacy systems toward a platform built for security, speed, and scale. He discusses...

News

CTERA launches InsightAI for enhanced data management

CTERA InsightAI is an AI intelligence layer designed to support enterprise data management through real-time analytics, security monitoring, and operational insights.

UK Connect Professional Services to meet MSPs’ need for world class field engineers

UK Connect has launched a field engineer as-a-service offer for MSPs and channel partners. 

Paessler strengthens product leadership with new Chief Product Officer

Paessler appoints Mav Turner as Chief Product Officer to strengthen its focus on IT and OT monitoring development.

The evolving demands of GenAI on cloud services

Flexera's 2026 report reveals organisations struggle with cloud management amidst accelerated GenAI adoption.

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