Expert Opinions | Digitalisation World

Is your automated technology a threat to customer relationships?

Published in Blockchain Digital Business Everything AI Internet of Things Machine Learning Orchestration + Management Tools Robotic Process Automation Virtual + Augmented Reality

We’ve all been there: trying to call our bank, GP, or utility provider, and having to press an infinite number of keys to get through to an automated voice that will make us wait on the line while letting us know that we’re number 20 in the queue. Companies claim that automating communication...

Work AI Institute delivering real-world lessons for successful AI adoption

Work AI leader Glean has launched the Work AI Institute, a first-of-its-kind research initiative - supported by faculty from Stanford, Harvard, Berkeley, Notre Dame, and others - dedicated to decoding what...

Aprovis at DCW Asia - Part 2

DCW Asia 2025 - Part 2 of 3

Observability investments increase

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating,...

Empowering MSPs to Combine Human Expertise with CISO Insights

Erin McLean, CMO at Cynomi, explains how MSPs can use embedded CISO intelligence to manage enterprise-wide cybersecurity programs. She discusses translating technical controls into business outcomes, engaging...

News

Serbus emerges as unified security services brand

Serbus rebrands to strengthen UK’s CNI against escalating threats, aiming for £75m revenue growth through organic expansion and strategic acquisitions.

AlgoSec's new security management solution: A33.20

AlgoSec's latest release, A33.20, aims to enhance network security operations by providing improved visibility and more streamlined management for hybrid cloud environments.

Portus Data Centers welcomes Richard Pimper as COO & CTO

Portus Data Centers has appointed Richard Pimper as its Chief Operating Officer and Chief Technology Officer, effective January 2026, in hopes of supporting operational and technological growth.

Bridging the AI expectations gap: how I&O leaders can align with business goals

Netskope's report highlights the communication gaps faced by I&O leaders in enhancing AI capabilities.

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